Chad Hosein
Silver Spring,MD
Summary
Proven track record in operations oversight and client relationship building, notably with Metro HVAC. Excelled in workload management and safety compliance, ensuring high customer satisfaction and operational efficiency. Demonstrated expertise in troubleshooting and repair, alongside a strong ability to meet tight deadlines. Achieved a consistent client satisfaction rate above 90%.
Overview
11
11
years of professional experience
Work History
Independent Contractor
DoorDash
Silver Spring , MD
09.2023 - Current
- Coordinated shipping of products or services to customers in a timely manner.
- Maintained relationships with existing customers while seeking new ones.
- Managed quality control and maintained high level of customer satisfaction.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
Technician
Metro HVAC
Silver Spring , MD
06.2021 - 07.2022
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Replaced defective components or parts as needed.
- Operated specialized diagnostic tools used to identify system faults.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Followed safety practices to safeguard against injury and damage to property.
Handyman Assistant
Self-employeed
Silver Spring , Maryland
06.2013 - 06.2021
- Assisting in the installation of drywall, doors, windows, trim, cabinets and countertops.
- Installing flooring including carpeting, tile or hardwood.
- Performing basic plumbing repairs such as unclogging drains or replacing fixtures.
- Operated hand and power tools to complete repairs.
- Used professional grade tools and equipment to perform wide range of handyman services.
Education
General Studies
St. Anthony's
Trinidad And Tobago06-1993
Skills
- Workload Management
- Deadline Adherence
- Billing control
- Quoting and estimating
- Requirements Gathering
- Safety Compliance
- Client Relationship Building
- Operations Oversight
Timeline
Independent Contractor
DoorDash
09.2023 - Current
Technician
Metro HVAC
06.2021 - 07.2022
Handyman Assistant
Self-employeed
06.2013 - 06.2021
General Studies
St. Anthony's