CHAD HOUGHMASTER
North Syracuse
Summary
Dynamic business owner with a proven track record in leading all aspects of new and ongoing operations, consistently driving growth and innovation. Recognized for an engaging leadership style that thrives in high-pressure environments, fostering collaboration and success among teams through effective training and mentorship. A strategic thinker adept at tactical decision-making, dedicated to delivering exceptional customer service and exceeding expectations. Renowned for strong problem-solving skills, efficient workflow management, timely project execution, and an unwavering commitment to safety standards and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Dagger Enterprises
03.2001 - Current
- Manage day to day operations including scheduling, accounts receivable, accounts payable and manage customer relationships
- Transport mobile offices and storage units throughout New York State
- Set up and install mobile offices including placement, blocking and leveling of single and multiple piece complex units.
- Installation of steps, ramps, handrails, skirting and tiedowns.
- Repair and service of units including panel replacements, flooring repairs, door & window replacements and repairs, axle replacements and repairs, and tire replacements
- Perform interior set up (desks, furniture, partitions, and shelving etc.) to customer specs
- Coordinate with site supervisors to confirm placement, layout and safety requirements.
- Operate forklifts, lulls and other equipment to move materials and position units safely.
- Maintain accurate logs, work orders and service reports as required and/or needed.
Owner/ Founder/ CEO
Leafy Wonders
05.2024 - 09.2025
- Creation and full set up of new retail business.
- POS and accessory configuration, set up and support.
- Security system configuration and install. Including security system and cameras.
- Designed and deployed e-commerce platform.
- Developed strategic alliances with key suppliers.
- Orchestrated marketing campaign including radio, print and digital media campaign. Creating and maintaining merchandise and slogan.
- Develop and sustain comprehensive product inventory systems
- Facilitated favorable vendor contracts by executing effective negotiation tactics.
- Elevated customer retention through strategic loyalty program development.
- First year total revenue of $3.5 million
- Directed daily management of business operations.
- Guided and empowered employees to accomplish daily business tasks.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Criminal Justice, Sociology, Psychology
SUNY Brockport
Brockport, NY01-1999
Skills
- Strategic negotiation skills
- Financial strategy development
- Operations management
- Marketing expertise
- Client relationship management
- Personnel management
- Staff training and development
- Sales strategy development
Timeline
Owner/ Founder/ CEO
Leafy Wonders
05.2024 - 09.2025
Owner/Operator
Dagger Enterprises
03.2001 - Current
Bachelor of Science - Criminal Justice, Sociology, Psychology
SUNY Brockport