Ryan Roberts
San Antonio,TX
Summary
Dynamic Senior Account Manager and Sales Team Leader with a proven track record in key account management, B2B sales, and territory expansion. Successful in leading teams to exceed targets and deliver consistent results, leveraging expertise in CRM, brand management, business development, and product management. Recognized for exceptional communication skills and talent for mentoring, fostering high-performing sales teams that drive revenue growth. Committed to surpassing sales goals and enhancing overall business performance through strategic leadership and innovative solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shop Owner
Valhalla Power Equipment Repairs
San Antonio, TX
11.2024 - Current
- Leveraged marketing strategies and networking initiatives to attract potential clients.
- Conducted thorough assessments and repairs on power equipment, enhancing reliability and performance.
- Conducted on-site customer engagements to ensure satisfaction and support service delivery.
- Leveraged 30 years of mechanical repair expertise to deliver effective solutions for customer challenges.
Territory Sales Account Manager
Allura USA
San Antonio, TX
06.2025 - 03.2026
- Led initiatives to enhance sales growth and increase market penetration in designated territory. Collaborated with the regional sales manager to acquire new accounts and elevate awareness of company offerings.
- Educated and advised custom home builders, multifamily contractors, and remodeling professionals on premium fiber cement siding, driving product adoption and fostering industry relationships within territory.
- Leveraged strategic networking to enhance product value and uncover opportunities for market share growth.
- Analyzed competitor strategies and engaged with clients to foster partnerships and expand business prospects.
- Investigated and resolved customer issues to maintain satisfaction levels and drive growth within the designated territory.
- Coordinated product knowledge training and engaged with close partners to guarantee product reliability and correct installation procedures.
- Fiber Cement Siding Manufacture
Territory Manager - Market Development
MANNINGTON MILLS, INC
San Antonio, Texas
08.2023 - 11.2024
- Provided expert support to retail flooring stores, installers and collaborated with custom home builders and contractors to enhance project outcomes.
- Assisted in creating product displays. Conducted training sessions for team members. Supported customers in enhancing business growth through value-driven sales techniques.
- Expanded market presence by securing new accounts in San Antonio, Corpus Christi, and Rio Grande Valley within one year.
- Executed strategic territory mapping and targeted customer engagement initiatives to achieve a 25% increase in product sales over 12 months.
- Executed sales strategy aligning Mannington's pricing structure to optimize revenue generation.
- Cultivated extensive product knowledge to enhance meeting content and drive customer engagement.
- Facilitated Mannington's market engagement by ensuring timely access to product information and competitive pricing details.
- Reestablished numerous lost accounts, generating over $250,000 in additional revenue.
- Facilitated acquisition of six substantial contracts, with values between $50,000 and $80,000, to drive revenue growth.
- Consistently surpassed monthly performance targets by over 200% on three distinct instances throughout tenure.
Multifamily Account Manager
HD SUPPLY
New Braunfels, Texas, United States
11.2020 - 08.2023
- Directed strategic partnerships with apartment complexes, condominiums, and property management firms across Ohio to enhance business growth and strengthen client relationships.
- Spearheaded property management initiatives for apartment complexes and condominiums, driving a 15% sales increase within six months.
- Implemented strategic sales of value-based solutions to foster customer relationships, driving increased referrals and repeat transactions.
- Developed and implemented initiatives aimed at driving sales revenue growth through comprehensive analysis of market trends and customer insights.
- Executed strategies to elevate customer satisfaction by 25% through proactive engagement with multifamily property needs.
- Recognized nationally for excellence in sales and customer service, maintaining top rankings for two straight years.
- Achieved year-over-year sales growth of at least 20%.
- Secured position among top five sales performers for two consecutive years, demonstrating strong sales acumen.
- Managed MRO supply relationships for multifamily housing accounts.
Field Sales Representative/Account Manager - B2B Business Development
W.W. Grainger Industrial Supply
San Antonio, Texas
07.2017 - 11.2020
- Directed pricing negotiations and delivered technical support for all customers within designated territory.
- Fostered robust relationships with assigned customers to enhance communication of Grainger's value proposition.
- Orchestrated collaborative efforts with customers to strategize and execute projects, resulting in substantial business growth within six months.
- Established reputation as a reliable resource for customers through continuous education in MRO (Maintenance Repair Operating) products.
Account Manager - B2B Business Development
CENTRAL FREIGHT LINES, INC
San Antonio, Corpus Christi, and Eagle Pass, Texas
07.2014 - 12.2016
- Oversaw account management across diverse verticals, focusing on palletized shipping logistics.
- Formulated and implemented a comprehensive LTL (Less Than Truckload) strategy to drive sales growth.
- Directed terminal activities and resource allocation for Corpus Christi, San Antonio, and Eagle Pass to optimize operational performance.
- Executed travel within designated area over 75% of the time to cultivate and sustain relationships with key accounts.
- Successfully negotiated and recovered a significant account, addressing prior issues to unlock $250,000 annual revenue potential.
- LTL (Less Than Truckload) freight shipping company
Education
Bachelor of Science - Geology
Del Mar College
Corpus Christi, TXHigh School Diploma -
Richard King High School
Corpus Christi, TXSkills
- Strategic business development
- Prospective client outreach
- CRM expertise
- Client loyalty strategies
- Strategic account management
- Collaborative partnership cultivation
- Proficient in Microsoft Office 365
- Strategic negotiation skills
- Cross-functional team leadership
- Salesforce platform expertise
- Engaging sales presentations
- Consultative selling for small businesses
Accomplishments
Nationally recognized for sales accomplishments with W.W. Grainger
Awarded for best in class customer services and value recognition with HD Supply 2 years in a row
Nationally recognized by AT&T CEO as top 5 sales professional company wide 3 times
Awarded for best overall name selection for Simply Guaranteed service with Central Freight Lines
Certification
ASE Master Tech Certification (Received 2005)
Languages
English
Native or Bilingual
Timeline
Territory Sales Account Manager
Allura USA
06.2025 - 03.2026
Shop Owner
Valhalla Power Equipment Repairs
11.2024 - Current
Territory Manager - Market Development
MANNINGTON MILLS, INC
08.2023 - 11.2024
Multifamily Account Manager
HD SUPPLY
11.2020 - 08.2023
Field Sales Representative/Account Manager - B2B Business Development
W.W. Grainger Industrial Supply
07.2017 - 11.2020
Account Manager - B2B Business Development
CENTRAL FREIGHT LINES, INC
07.2014 - 12.2016
Bachelor of Science - Geology
Del Mar College
High School Diploma -
Richard King High School
AWARDS & SCHOLARSHIPS
Outstanding customer service award 2022 - HD Supply - 2022-05, Award for product development–simple guaranteed service launch - Central Freight Lines - 2015-08, Top Sales 2012 - AT&T - 2012-12