Hi, I’m
Raquel Rendon Duarte
Tucson,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Creative Business Owner with exceptional background spent in Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
7
years of professional experience
Work History
Roziee's Custom Designs đź’‹Tucson, AZ
Shop Owner
01.2022 - 05.2023
Job overview
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Streamlined store operations by implementing efficient processes for order fulfillment.
- Improved profit margins by carefully analyzing sales data and adjusting pricing strategies.
- Repaired and replaced worn and damaged components.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maximized operational efficiency by utilizing technology tools such as point-of-sale systems or inventory management software to streamline administrative tasks within the shop environment.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
Skechers Warehouse OutletTucson, AZ
Sales Associate/ Cashier/ Team Member
08.2021 - 12.2021
Job overview
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Do It Right Cleaning Services.Tucson, AZ
Private Housekeeper /Owner
01.2016 - 03.2019
Job overview
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to a harmonious family atmosphere by maintaining open communication channels with clients regarding expectations and priorities.
- Liaised with key accounts to deliver targeted administrative household support.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Enhanced client satisfaction by maintaining a clean and organized living environment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Coordinated maintenance services as needed, liaising with vendors to schedule appointments promptly and efficiently.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Operated steam cleaner to refresh and disinfect fibers of carpet.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Anticipated clients'' needs proactively, resolving issues before they escalated into larger problems.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Douglas East Campus Douglas Az.
G.E.D from High School Equivalent
05.2007
Skills
- Sales Coaching
- Operations Oversight
- Assignment Delegation
- Performance Improvements
- Business marketing
- Finance and Accounting Oversight
- Entrepreneurial personality
- Business Management
- Strategic Decision-Making
- Quality Assurance
- Strategic Planning
- Calendar Management
- Financial Planning
- Effective leader
- Financial Management
- Goal Setting
- Project Management
- Client Account Management
- Policies and Procedures Development
- Accounting management
- Business Leadership
- Organizational Structuring
- Inventory Tracking and Management
- Records Organization and Management
- Bookkeeping
- Customer Service
- Marketing Strategies
- Professional Networking
- Vendor Relationship Management
- Customer Relations
- Performance Evaluations
- Regulatory Compliance
- Budget Development
- Inventory Control
- Incident Response
- Proficient in Software
- Database Maintenance
- Driven and Determined
- Team Leadership
- Work Planning and Prioritization
- Social Media Marketing
- Decision-Making
- Schedule Management
- Sales Promotion
- Financial Administration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Shop Owner
Roziee's Custom Designs đź’‹
01.2022 - 05.2023
Sales Associate/ Cashier/ Team Member
Skechers Warehouse Outlet
08.2021 - 12.2021
Private Housekeeper /Owner
Do It Right Cleaning Services.
01.2016 - 03.2019
Douglas East Campus
G.E.D from High School Equivalent