Jose Hernandez

Polished Gents Barbershop

2019.12 - Current

Maintained accurate financial records, including sales reports, expense tracking, and budget management.
Developed loyal customer base by consistently delivering high-quality products and personalized service.
Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.

Summary