Chad Jacobs
Logistics Director
Tampa,FL
Summary
Proactive Area Logistics Manager with 25 years of experience. Adept at planning long-term goals and day-to-day streamlining for organization. Highly successful at personal development and worker safety, with an exceptional eye for detail and commitment to customer needs. Expertise in directing and coordinating large groups of employees and staff, aligning work schedules and developing budget plans. Efficient and reliable professional with exceptional problem resolution and communication skills. Looking for an organization where I can utilize my skillset to achieve company goals and build a long term relationship.
Overview
26
26
years of professional experience
Work History
Area Terminal Manager
Trimac Transportation
Birmingham, AL
01.2020 - 08.2022
- Resolved customer complaints and revised processes to improve and maintain customer service scores +98%.
- Promoted safety culture at each terminal by conducting meetings and communicating safety messages.
- Performed human resource-related tasks by interviewing, hiring, and evaluating employees, and resolving payroll issues.
- Negotiated contracts with outside vendors to minimize cost and increase profitability.
- Reviewed monthly P&L statements of 3 terminals to identify areas of improvement and develop processes to sustain profitability.
Operations Manager
Trimac Transportation
Chicago, IL
12.2015 - 12.2019
- Directed initiatives to improve work environment, company culture and overall business strategy.
- Implemented business strategies to increase revenue with current customers, while also pivoting to pursue new markets.
- Oversaw hiring, onboarding and training of new hires to fulfill business requirements.
- Cultivated and galvanized lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Transportation Supervisor
Trimac Transportation
04.2014 - 11.2015
- Planned and implemented transportation routes, work schedules and driver assignments.
- Actively monitored operations and performed regular safety audits for adherence to company policies and compliance regulations.
- Maintained compliance with DOT regulations and accurately documented driver qualifications, permits, and equipment information.
- Allocated equipment to meet transportation needs and financial goals.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
Terminal Operations Manager
YRC Freight
Chicago Heights, IL
01.1997 - 03.2014
- Utilize shipping trends and forecasting data to develop bi-annual bid work schedules for a +500 union workforce.
- Set terminal budgets and goals to meet corporate strategies.
- Planned freight loads and coordinated with 50-100 drivers to achieve accurate, timely delivery of products.
- Monitored employee performance and productivity.
- Mentor/coach supervisors and employees, issue discipline and discharge employees when appropriate and adhering to union policies.
- Directed and initiated investigations to resolve shipper or customer complaints.
- Coordinated and monitored maintenance/repair of company equipment to ensure availability and meet timely customer service.
Education
Associate of Applied Science - Aviation
Southern Illinois University Carbondale
Carbondale, IL 05.2001 -
Bachelor of Science - Aviation Management
Southern Illinois University Carbondale
Carbondale, IL 05.2001 -
Skills
Logistics Management
Profit and Loss Management
Safety Performance/Loss Time Prevention
Operational Excellence
Continuous Improvement
Root Cause Analysis
Change Management
Emotional Intelligence
Risk Management
Culture Development
KPI Analysis
Six Sigma Green Belt trained
Asset Utilization
DOT Regulations
SAP and EDI
MS Power BI, Excel, Word, PP
Timeline
Area Terminal Manager
Trimac Transportation
01.2020 - 08.2022
Operations Manager
Trimac Transportation
12.2015 - 12.2019
Transportation Supervisor
Trimac Transportation
04.2014 - 11.2015
Associate of Applied Science - Aviation
Southern Illinois University Carbondale
05.2001 -
Bachelor of Science - Aviation Management
Southern Illinois University Carbondale
05.2001 -
Terminal Operations Manager
YRC Freight
01.1997 - 03.2014