Summary
Overview
Work History
Education
Skills
Timeline
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Chad Johnson

Portland,OR

Summary

Proven leader in operational efficiency and strategic execution, I significantly enhanced team performance and operational quality at Great Notion Brewing. Skilled in Toast POS and fostering teamwork, my approach ensures seamless operations and positive customer experiences, aligning with business objectives without exceeding a single numerical percentage.

Overview

9
9
years of professional experience

Work History

Director of Operations

Great Notion Brewing
07.2017 - Current
  • Oversaw daily operations across multiple locations, ensuring seamless coordination and efficient execution of tasks.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day operational activities in accordance with business objectives.
  • Oversaw a team of 45 between 3 states

Front of House Manager

Nong's Khao Man Gai
03.2015 - 07.2017
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.

Education

High School Diploma -

Loveland High School
Loveland, CO
08.2006

Skills

  • Operational Efficiency
  • Operations Oversight
  • Strategic Planning
  • Strategic Execution
  • Toast POS integration
  • Slack Communications
  • Shopify

Timeline

Director of Operations

Great Notion Brewing
07.2017 - Current

Front of House Manager

Nong's Khao Man Gai
03.2015 - 07.2017

High School Diploma -

Loveland High School

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Chad Johnson