Overview
Work History
Education
Skills
Relevantexperienceskills
Timeline
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Chad Kinner

Puyallup,WA

Overview

30
30
years of professional experience

Work History

Sr Technical Service Specialist/Field Service Manager

Mohawk Industries Inc
01.2019 - 06.2024
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Generated reports detailing findings and recommendations.
  • Inspected commercial flooring claims, covering seven western states Canada and Alaska.
  • Performed job starts and stops for dealers installers on large commercial projects.
  • Supplied flooring installation and product training to dealers and suppliers
  • Negotiated contracts with vendors, securing favorable terms that reduced overall operational expenses.

Project Manager

American Floor and Blinds
04.2017 - 09.2019

Rubenstein's Contract Carpet
05.2015 - 04.2017

Pro Source of Olympia
01.2012 - 03.2014

Sea-Pac Sales
03.2009 - 12.2010

C & S Floor Covering LLC
05.1994 - 02.2009

Education

Associate of Science - Business

Hillsbrough Community College
Tampa
06.1989

Skills

  • 35 Years residential and commercial Floor Covering Sales and Installations

  • 20 years' experience in Direct sales

  • 20 Years experience directly managing new construction and commercial projects

  • Self-motivated, enjoy developing and maintaining client relations

  • Effective working alone as well as a team

  • Time Management

  • Attention to Detail

  • Multitasking

  • Organizational Skills

Relevantexperienceskills

  • Owner/Operator of a Floor Covering Sales and Installation company
  • Involved in all aspects of sales and installation for commercial, residential, new Constuction, Tenant improvement, remodel for the private sector and Government agency
  • Job Estimating, Measuring, Plan Take-offs, RFMS, Measure Square, Procore
  • Site testing substrate conditions using RH, Calcium Chloride, metering gypcrete and a full understanding of required jobsite conditions for proper floorcovering installation
  • Expert understanding of all floorcovering Products and Materials

Timeline

Sr Technical Service Specialist/Field Service Manager

Mohawk Industries Inc
01.2019 - 06.2024

Project Manager

American Floor and Blinds
04.2017 - 09.2019

Rubenstein's Contract Carpet
05.2015 - 04.2017

Pro Source of Olympia
01.2012 - 03.2014

Sea-Pac Sales
03.2009 - 12.2010

C & S Floor Covering LLC
05.1994 - 02.2009

Associate of Science - Business

Hillsbrough Community College

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Chad Kinner