Chad Larson
Grand Rapids,MI
Summary
Dynamic General Manager with a proven track record at Bostwick Lake Inn, excelling in operations management and leadership. Spearheaded training programs that enhanced staff performance, resulting in improved guest satisfaction. Cultivated vendor relationships to elevate service quality, while optimizing budgets to maximize resource efficiency. A dedicated team player committed to operational excellence.
Overview
5
5
years of professional experience
Work History
General Manager
Bostwick Lake Inn
04.2025 - Current
- Developed and implemented training programs for staff to enhance performance and service delivery.
- Managed budgeting and financial reporting, optimizing resource allocation across departments.
- Fostered relationships with local vendors and suppliers to ensure quality food and beverage offerings.
- Oversaw daily operations, ensuring high standards of service and guest satisfaction.
Floating Manager
Gilmore
04.2024 - 04.2025
- Developed and implemented training programs to enhance staff performance and productivity.
- Streamlined workflow processes, reducing turnaround time on key deliverables.
- Managed project timelines, ensuring adherence to deadlines and quality standards.
- Led team in achieving operational efficiency and process improvements.
General Manager
Mangiamo
03.2023 - 04.2024
- Led strategic planning initiatives to increase revenue through enhanced marketing efforts and promotions.
- Streamlined operational processes, resulting in improved efficiency within the team structure.
- Mentored department managers, promoting leadership development and effective team collaboration.
- Analyzed customer feedback to identify areas for improvement in services and amenities offered.
Lead Server
Blue Water Grill
07.2020 - 04.2023
- Developed and implemented training programs for staff to enhance performance and service delivery.
- Managed budgeting and financial reporting, optimizing resource allocation across departments.
- Fostered relationships with local vendors and suppliers to ensure quality food and beverage offerings.
- Oversaw daily operations, ensuring high standards of service and guest satisfaction.
Education
GED - General Studies
Lakeview Community High Schoool
Lakeview, MISkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Bostwick Lake Inn
04.2025 - Current
Floating Manager
Gilmore
04.2024 - 04.2025
General Manager
Mangiamo
03.2023 - 04.2024
Lead Server
Blue Water Grill
07.2020 - 04.2023
GED - General Studies
Lakeview Community High Schoool