Chad Mackley
Summary
Facilities leader with 25+ years of experience directing large-scale operations, new building construction projects, and Multi-site facilities programs. Skilled in strategic planning, budget administration,and compliance oversight. With a proven record of reducing cost, improving efficiency, and enhancing safety standards. Experienced in leading diverse teams, negotiating vendor contracts, and implementing innovative technologies to streamline operations. Adept at aligning facilities strategy with organizational goals to support long-term growth and sustainability.
Overview
32
32
years of professional experience
Work History
Facilities Operations Manager
Wicomico County Board Of Education
07.2018 - Current
- Implemented the largest autonomous program in the education sector in the US. We are used as a model for other school districts, colleges, and medical industries throughout the US.
- Improved facility efficiency by implementing new operational strategies and processes. Implemented a digital custodial inspections program for all facilities.
- Established effective communication channels between departments, fostering a collaborative work environment.
- Worked with planning and construction on facility expansions, ensuring smooth transitions during construction phases while minimizing disruptions to operations.
- Spearheaded continuous improvement initiatives that led to better work processes, increased efficiency, and reduced operating costs.
- Enabled quick response times during emergencies, developing detailed emergency response plans for various scenarios.
- Evaluated facility operations and personnel for safety and health regulations compliance.
Store Co Manager of Operations
Walmart
03.2017 - 02.2018
- Increased sales by 14% with special displays and promotions. 105% index to planned 95% sales and profit index goal for the year.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
District Manager of Asset Protection MD,DE,VA
Walmart
11.2002 - 02.2017
- Supervised daily operations of 2 districts and 25 stores in MD, Va, De. Total sales of 1.3 billion dollars and 8,000 employees.
- District Market AP manager of the year in 2005,2008,2010 in having the lowest shrink reduction in the East Coast Division.
- Worked with government and state and county agencies to implement hurricane readiness plans and response for the delmarva peninsula.
- Trained new store managers and loss prevention managers monthly at the training center in Bentonville Ak home office .
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Overseen New Store Construction and constructed blue prints for camera systems and floor plans isle placement.
Assistant Store Manager of Operations
Walmart
07.1999 - 10.2002
- Overseen total store daily operations
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Market Food Manager
Walmart
02.1998 - 06.1999
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
- Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.
- Fostered a team-oriented atmosphere among employees through effective communication techniques and regular performance evaluations.
Assistant Store Manager
Walmart
04.1997 - 02.1998
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Meat Department Manager
Food City
01.1994 - 03.1997
Education
Purchasing - Purchasing In Maryland Public Schools
Maryland Association of School Business Officials
Annapolis, MD04-2023
Professional Development - Facilities Management in Maryland Public Schools
Maryland Association of School Business Officials
Annapolis, MD02-2023
UAV Pilot - FAA Certified UAV Pilot
UAV Drone Pilot Ground School
Nashville, TN06-2022
Certified Forensic Interviewer - Investigations And Fraud
Wicklander-Zulawski & Associates
Aurora, IL05-2005
High School Diploma -
Elizabethton High School
Elizabethton, TN01-1995
Skills
- Leadership and supervision
- Budget administration
- Building maintenance
- Strategic planning
- Equipment installations and maintenance
- Operational efficiency and safety
- Facility management principles
- Team building
- Strategic partnerships
- Adaptability
Accomplishments
- Achieved a streamline processes by introducing digital custodial software program for Custodial tasks.
- Introduced Autonomous equipment to improve cleaning and staffing challenges within the facilities.
- Introduced training programs for all staff for future development and retention.
- Streamlined process with CMMS and other software programs to improve IAC inspections with in the school district.
- Partnered with safe schools to implement programs to improve school security.
Timeline
Facilities Operations Manager
Wicomico County Board Of Education
07.2018 - Current
Store Co Manager of Operations
Walmart
03.2017 - 02.2018
District Manager of Asset Protection MD,DE,VA
Walmart
11.2002 - 02.2017
Assistant Store Manager of Operations
Walmart
07.1999 - 10.2002
Market Food Manager
Walmart
02.1998 - 06.1999
Assistant Store Manager
Walmart
04.1997 - 02.1998
Meat Department Manager
Food City
01.1994 - 03.1997
Purchasing - Purchasing In Maryland Public Schools
Maryland Association of School Business Officials
Professional Development - Facilities Management in Maryland Public Schools
Maryland Association of School Business Officials
UAV Pilot - FAA Certified UAV Pilot
UAV Drone Pilot Ground School
Certified Forensic Interviewer - Investigations And Fraud
Wicklander-Zulawski & Associates
High School Diploma -
Elizabethton High School
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