Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chad Magnone

Yellow Springs

Summary

Skilled Operations Supervisor with broad experience in overseeing daily operations, streamlining processes, and implementing effective business strategies. Strengths include strong leadership abilities, organizational skills and a keen focus on operational efficiency. Previous roles have led to improved team productivity, cost reduction and enhanced operational workflows.

Overview

25
25
years of professional experience

Work History

Operations Supervisor, PT

UPS: Mail Innovations
Urbancrest
10.2022 - 02.2025
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Implemented new operational procedures, resultingin an increase in process efficiency.
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.

Supervisor: Customer Service

United States Postal Service
Springfield
07.2001 - 03.2023
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Repairman - Cab Line

International Truck and Engine
Springfield
09.1999 - 11.2000
  • Disassembled machines and equipment to inspect, diagnose and repair issues.
  • Followed all safety procedures while performing repairs in accordance with company policies and regulations.
  • Diagnosed faults in mechanical components and took corrective action as needed.
  • Diagnosed and repaired mechanical issues according to industry standards.

Education

Some College (No Degree) - Business Management

Sinclair Community College
Dayton

Some College (No Degree) - Criminal Justice

Clark Stater Community College
Springfield, OH

Some College (No Degree) - General Studies

Wright State University
Fairborn, OH

Skills

  • Operational efficiency
  • Workforce management
  • Scheduling optimization
  • Regulatory compliance
  • Performance evaluation
  • Employee training
  • Process improvement
  • Customer service
  • Data analysis
  • Communication skills
  • KPI tracking
  • Scheduling
  • Coaching and mentoring
  • Workflow optimization
  • Problem-solving aptitude
  • Operations management

References

References available upon request.

Timeline

Operations Supervisor, PT

UPS: Mail Innovations
10.2022 - 02.2025

Supervisor: Customer Service

United States Postal Service
07.2001 - 03.2023

Repairman - Cab Line

International Truck and Engine
09.1999 - 11.2000

Some College (No Degree) - Business Management

Sinclair Community College

Some College (No Degree) - Criminal Justice

Clark Stater Community College

Some College (No Degree) - General Studies

Wright State University

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Chad Magnone