Chad Makukutu
Houston
Summary
Logistics and warehouse professional with expertise in OS&D resolution, inventory control, and freight coordination. Strong track record in managing workflows, ensuring compliance, and resolving discrepancies through effective communication with internal teams and external partners. Committed to promoting safety and operational efficiency in fast-paced environments.
Overview
14
14
years of professional experience
Work History
OS&D Clerk
AAA Cooper Transportation
Houston
05.2024 - Current
- Managed OS&D processes by investigating shipment discrepancies, documenting shortages and damages, coordinating freight inspections, and facilitating timely resolutions with carriers and customers.
- Monitored freight movement and shipment status, proactively communicating delays, exceptions, and service updates to drivers, customers, and internal teams.
- Coordinated loading and unloading with contractors and drivers, verified equipment availability, maintained DOT qualifications, approved manifests, and processed accurate settlements to ensure operational compliance.
- Assisted with dispatch operations, including load planning, driver assignments, local and line-haul scheduling, and real-time route adjustments to achieve on-time pickups and deliveries.
- Ensured dispatch and transportation activities complied with company policies and federal, state, and DOT regulations, promoting a safe, efficient, and compliant operating environment.
Logistics Coordinator
R.H. Tamlyn
Stafford
01.2022 - 02.2024
- Coordinated end-to-end logistics operations, overseeing reverse logistics for raw materials, sales orders, and warehouse supplies to ensure seamless flow.
- Scheduled LTL shipments with third-party logistics (3PL) providers, negotiating freight costs and reviewing accessorial charges to maintain budget compliance.
- Planned daily local deliveries, optimizing routes to enhance on-time performance and reduce transportation costs.
- Utilized ERP systems (SYSPRO) to enter, track, and reconcile orders, ensuring accurate inventory records and real-time visibility.
- Performed daily quality assurance checks on outbound shipments, conducted cycle counts, and managed inter-warehouse transfers to maintain inventory accuracy.
Operations Manager
TJ Maxx
Houston
08.2015 - 03.2018
- Led weekly demand planning and forecasting activities to optimize inventory flow, support replenishment, and maximize sales and profitability.
- Tracked and analyzed Key Performance Indicators (KPIs), preparing weekly operational reports to identify cost-saving opportunities and support data-driven business decisions.
- Supervised cash office operations and daily Point of Sale (POS) activities, ensuring accuracy and compliance with loss-prevention standards to minimize financial risk.
- Drove three consecutive quarters of loyalty program growth, increasing customer engagement and retention through associate training and execution.
- Processed payroll through Oracle, ensuring accurate timekeeping and compliance for timely employee compensation.
Operations Manager
Toys "R" US & Babies "R" Us
Sugar Land
10.2012 - 08.2015
- Led outbound shipment fulfillment, ensuring order accuracy and on-time delivery while coordinating with third-party logistics (3PL) providers to maintain service standards and control transportation costs.
- Managed warehouse functions including cycle counts, inventory control, data entry, and reverse logistics, ensuring accurate stock flow to the sales floor.
- Supervised daily Back-of-House (BOH) operations, ensuring efficient unloading, palletizing, and staging of inbound shipments to meet high-volume retail and seasonal demand.
- Served as Manager on Duty (MOD), managing daily store operations, resolving operational issues, facilitating customer service, and enforcing company policies.
- Reviewed daily shipping and receiving records, monitored order processing, and maintained equipment and processes to enhance operational productivity.
- Performed opening and closing duties, including alarm procedures, cash handling verification, securing the facility, and preparing the store for daily operations.
Education
Associate of Applied Science - Logistics And Supply Chain Management
Houston Community College
Houston, TX12-2026
Certified Logistics Technician Certificate - Logistics And Supply Chain Management
Houston Community College
Houston, TX03-2021
Certified Logistics Associate Certificate - Logistics And Supply Chain Management
Houston Community College
Houston, TX03-2020
Skills
OS&D resolution
Inbound/Outbound freight coordination
Shipping & receiving operations
Logistics management
Load management
DOT and transportation compliance
Warehouse organization
Inventory management
KPI tracking
ERP Systems - including Syspro & SAP
Timeline
OS&D Clerk
AAA Cooper Transportation
05.2024 - Current
Logistics Coordinator
R.H. Tamlyn
01.2022 - 02.2024
Operations Manager
TJ Maxx
08.2015 - 03.2018
Operations Manager
Toys "R" US & Babies "R" Us
10.2012 - 08.2015
Associate of Applied Science - Logistics And Supply Chain Management
Houston Community College
Certified Logistics Technician Certificate - Logistics And Supply Chain Management
Houston Community College
Certified Logistics Associate Certificate - Logistics And Supply Chain Management
Houston Community College