Chad Miller
Cedar Lake,IN
Summary
Dynamic and results-driven Supervisor with a proven track record of leading teams to successfully complete projects on time and within budget. Expertise in task delegation, employee training, and the implementation of company procedures ensures operational efficiency and team cohesion. Exceptional communication and listening skills foster a collaborative environment, while strong leadership and vision inspire teams to exceed performance goals. Committed to driving continuous improvement and achieving organizational success through effective team management.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Senior Lead/Supervisor
Road & Rail Services
03.2023 - Current
- Supervises a team of five to ensure that both the company and customer expectations are met
- Fulfills and oversees that all safety and procedural requirements are followed by all employees
- Satisfies and safeguards compliance with all applicable OSHA, EPA, FRA, AAR and DOT regulations
- Reports all accidents, injuries and ensures all damaged equipment is reported and documented in a timely manner according to customer and company policies
- Proactively prevents unsafe work conditions/practices
- Confirms employee knowledge and compliance with applicable customer and company work instructions, quality procedures and site SOPs
- Trains employees to confirm knowledge and expectation of job
- Conducts various company/customer audits at manager’s request
- Conducts pre-shift briefings and assign daily work for the shift
- Monitors and motivates employees to ensure safety while following procedures to achieve the required production goals
- Operates and maintains a variety of motorized equipment
- Lead cross-functional teams to enhance operational efficiency and streamline processes.
- Develops and implements strategic plans to improve service delivery across multiple projects.
- Mentor junior team members to improve their skill sets and advance their careers within the company.
Supervisory Captain (Retired)
Great Lakes Naval Base
03.2016 - 07.2021
- Provided immediate oversight and direction of day-to-day for an assigned shift
- Assisted in reducing and/or eliminating potential fire hazards
- Planned daily tasks to be accomplished based on priorities and deadlines
- Proactively assessed the development needs of the team and facilitated the necessary training and resources
- Conflict resolution
- Managed a 16-man firefighter crew and acted as Assistant Fire Chief as needed
- Performed effective pre-fire planning by identifying any new or existing hazards that require modification of the prevention/protection program or type of response to a fire
- Predicted the behavior of a material/container and recommended mitigation actions
- Collaborated on post-incident debriefings and critiques
- Effectively assessed the technical levels of personnel protective requirements and accuracy associated with all incidents
- Completed hazard and risk assessments
- Led a crew of three firefighters as well as 2 ambulance crew members and oversaw a fire station
- Developed and implemented training programs for new firefighters, enhancing team performance and operational readiness.
- Conducted regular safety inspections of equipment and facilities, maintaining compliance with regulations and minimizing risks.
- Coordinated multi-agency response efforts during large-scale emergencies, fostering collaboration and effective communication among teams.
- Mentored junior staff in firefighting techniques and leadership skills, promoting professional development within the department.
- Mentored new firefighters in developing essential skills and understanding departmental expectations for performance excellence.
- Led a team of firefighters in extinguishing hazardous material fires, minimizing environmental impact and potential harm to nearby residents.
- Improved firefighter safety through consistent training sessions and adherence to established guidelines.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Compiled and maintained log books, run reports and training records.
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
- Developed strong relationships with community leaders, fostering trust and collaboration for public safety initiatives.
- Promoted fire safety awareness within the community by organizing and participating in public outreach events, such as open houses and safety presentations.
Firefighter-Captain
Great Lakes Naval Base
09.2011 - 03.2016
- Performed structural firefighting duties for multiple facilities
- Conducted pre-fire planning by identifying any new hazards
- Completed hazard and risk assessments
- Ensured compliance with health, safety and environmental rules and procedures
- Led a crew of three or more firefighters
Firefighter-Lieutenant
Great Lakes Naval Base
06.2005 - 09.2011
- Driver/operator for fire apparatus
- Assumed position of Captain as needed
- Conducted safety inspections and drills, maintaining readiness for various emergency scenarios.
- Responded to emergency calls, ensuring rapid and effective firefighting operations.
Firefighter
Lansing Fire Department
09.1992 - 06.2008
- Received Firefighter II Illinois certification
- Became fire investigator
- Took classes that included: Code Enforcement & Safety Officer
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Firefighter
Great Lakes Naval Base
05.2001 - 06.2005
- Trained in all aspects of firefighting and safety
- Responded to emergency calls, providing rapid support and life-saving interventions.
- Operated firefighting equipment, ensuring effective response during emergencies.
- Conducted fire safety inspections, identifying hazards and recommending preventive measures.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Education
High School -
Illiana Christian High School
Skills
- Microsoft Office Suite
- Organizational development
- Quality control management
- Operations management
- Mentoring and coaching
- Project management
- Health & safety compliance
- Team building & leadership
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
Certification
- OSHA 10-General Industry-Completed 3.2025
- OSHA 30-OSHA Outreach Training Program-Completed 1.2025
- Illinois Technical Rescue Awareness-Completed 11.12.2005
- Illinois Juvenile Firesetter Intervention Specialist-Completed 12.13.2003
- Illinois Fire Investigator-Completed 01.22.2003
- Illinois Firefighter II-Completed 01.09.1993
- DOD HazMat Incident Commander-Completed 06.28.2011
- DOD Fire Office II Completed-12.27.2010
- DOD Fire Officer I Completed-08.21.2008
- DOD Fire Inspector I-Completed 06.29.2007
- DOD Fire Instructor I-Completed 04.23.2007
- DOD Hazardous Materials Technician-Completed 03.17.2005
- DOD Public Telecommunicator I/II-Completed 10.29.2003
- DOD Driver/Operator Pumper-Completed 07.25.2003
- DOD Driver/Operator Aerial-Completed 01.13.2003
- DOD Firefighter II-Completed 11.20.2002
- DOD Firefighter I-Completed 11.19.2002
- DOD Hazardous Materials Operations-Completed 11.19.2002
- DOD Hazardous Material Awareness-Completed 05.28.2002
- FEMA-ICS 100-Introduction to Incident Command System
- FEMA-ICS 200-Single Resources & Initial Action Incident
- FEMA-ICS 300-Fire scene Operations Management
- FEMA-ICS 400-Advanced General Staff-Complex Incidents
- FEMA-ICS 700-National Incident & Management System (NIMS)- An Introduction
- FEMA-ICS 800-National Response Framework-An Introduction
Timeline
Senior Lead/Supervisor
Road & Rail Services
03.2023 - Current
Supervisory Captain (Retired)
Great Lakes Naval Base
03.2016 - 07.2021
Firefighter-Captain
Great Lakes Naval Base
09.2011 - 03.2016
Firefighter-Lieutenant
Great Lakes Naval Base
06.2005 - 09.2011
Firefighter
Great Lakes Naval Base
05.2001 - 06.2005
Firefighter
Lansing Fire Department
09.1992 - 06.2008
High School -
Illiana Christian High School