Open To Work
Chad Mitchell
LifeCafe (Life Time Fitness)
West Des Moines,IA
Work Preference
Desired Job Title
General ManagerGeneral ManagerMulti-Unit Operations & Business Leadership
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
West Des Moines, IA
Open to relocation:
No
Important To Me
Work-life balanceFlexible work hoursCareer advancementPersonal development programsPaid time offWork from home option4-day work week
17
years of professional experience
Area Manager directing multi-site operations, staffing, and sales performance across customer-facing locations. Builds consistency by coaching managers, reviewing business metrics, and correcting execution gaps before they affect profit. Strengthens local execution through vendor coordination, inventory control, and customer retention efforts.
Work History
7 Years 7 Months
01.2019 - Current
7 Years 7 Months
General Manager
LifeCafe (Life Time Fitness)
01.2019 - Current
- Cultivated lasting relationships with members by identifying needs and providing tailored service.
- Generated revenue growth through targeted customer engagement, effective promotions, and strategic initiatives.
- Led and coached high-performing teams focused on exceptional customer experiences.
- Analyzed business metrics to uncover growth opportunities and enhance financial performance.
- Partnered with vendors to negotiate pricing, improve inventory availability, and strengthen supplier relationships.
2 Years
01.2017 - 01.2019
2 Years
General Manager
Kum & Go
01.2017 - 01.2019
- Identified business opportunities that transformed a $16K operating loss into a $28K profit within eight months.
- Increased sales through team coaching, enhanced customer engagement, and targeted local marketing initiatives.
- Developed strong relationships with customers and employees, leading to improved retention and enhanced business performance.
6 Years 11 Months
02.2010 - 01.2017
6 Years 11 Months
Multi-Unit Operations & Business Leadership
Riley Drive Entertainment | Kansas City, KS
02.2010 - 01.2017
- Managed all aspects of high-volume restaurant operations, including staff coordination, inventory management, and service delivery.
- Conducted market research and collaborated with culinary teams to create and implement unique restaurant concepts.
- Analyzed and reported on multimillion-dollar P&L statements, driving informed decision-making and fiscal responsibility within the organization.
- Established and maintained collaborative relationships with vendors to ensure alignment with organizational goals.
- Implemented targeted measures to strengthen customer loyalty and drive profitability.
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance.
- Demonstrated resilience and agility in rapidly changing environments to support team objectives.
- Leveraged strong interpersonal skills to enhance teamwork dynamics and maintain productivity in solo assignments.
- Mastered new concepts swiftly while effectively navigating diverse situations and challenges.
- Articulated ideas clearly and concisely in both verbal and written formats to enhance collaboration.
- Contributed to team success by offering strategic support and guidance, ensuring alignment with project goals.
- Cultivated strong relationships through respectful interactions and readiness to assist colleagues.
- Coordinated with team members to ensure smooth and efficient daily operations.
- Engaged in continuous learning initiatives to elevate expertise and performance standards.
- Ensured coverage and continuity of service by committing to varied shifts, including nights, weekends, and holidays.
- Prioritized and organized tasks effectively to achieve on-time project delivery.
- Cultivated a detail-oriented approach to work, ensuring thoroughness and reliability in project execution.
- Reviewed and refined assignments to guarantee precision and adherence to project specifications.
- Applied critical thinking to systematically break down challenges, evaluate options, and determine optimal courses of action.
- Refined interpersonal communication skills by participating in frequent discussions and exchanges with colleagues.
- Exhibited strong capacity for learning and adapting to new concepts, ensuring seamless integration into workflows.
- Acquired proficiency in new technology and software applications, ensuring seamless adaptation to evolving requirements.
- Cultivated skills in prioritizing tasks and maintaining productivity in a fast-paced, deadline-driven setting.
- Nurtured respectful and productive interactions with colleagues to support a positive work environment.
- Implemented strategic planning and prioritization techniques to manage and deliver on multiple project timelines.
Education
Hotel & Restaurant Management
University of Missouri | Columbia
Skills
Operations management
P&L management
Process improvement
Vendor management
Leadership
Multi-unit operations
Budget management
Inventory management
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Marketing - Implemented marketing strategies which resulted in 10% growth of customer base.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Resolved product issue through consumer testing.
- Supervised team of 35 staff members.
MILITARY SERVICE
United States Marine Corps / Air National Guard (1998–2004) – Leadership & logistics operations.
AWARDS
National Turnaround Team Selection, Artistry Award – Operational Excellence
Timeline
General Manager
LifeCafe (Life Time Fitness)
01.2019 - CurrentRead more
General Manager
Kum & Go
01.2017 - 01.2019Read more
Multi-Unit Operations & Business Leadership
Riley Drive Entertainment
02.2010 - 01.2017Read more
University of Missouri - , Hotel & Restaurant Management
Read more