Chad Moffitt
Kansas City,MO
Summary
Field-focused fiber optic professional with experience tracing signal loss, inspecting network components, and completing accurate service reports. Brings technical support, inventory control, and remote device monitoring together with clear communication and practical problem-solving to support dependable network operations.
Overview
27
27
years of professional experience
Work History
Fiber Tech 2
Lumen
Kansas City, MO
01.2018 - Current
- Tested fiber lines with OTDR and light meter tools.
- Troubleshot service issues across underground and aerial routes.
- Inspected connectors, closures, and cabinets for signal integrity.
- Troubleshot any issues that arose during installation or testing process.
- Coordinated with outside contractors for additional services.
- Conducted testing of optical power levels to ensure proper operation of the network.
- Assisted in training new technicians in the use of fiber optics systems.
- Provided technical support for customers regarding their fiber optics systems.
- Ensured that all safety protocols were followed while performing tasks related to fiber optics systems.
- Identified sources of signal loss within a network by tracing individual fibers from end-to-end.
- Completed reports documenting work performed at customer sites in an accurate manner.
- Utilized software applications to monitor and troubleshoot telecom devices from remote locations.
- Managed deployment projects with multiple teams under tight deadlines.
Portrait Photographer
Wedding Photographer Bernie Elking Photography
Saint Louis, MO
01.2010 - Current
Sub surface/ GIS/ utility locator
Linderlake Corp.
Kansas City, MO
01.2017 - 01.2018
Contractor Outside Plant Locator for Verizon
Linderlake Corp.
Kansas City, MO
01.2016 - 01.2017
Manufacturer of Laminate Cabinets
Liberty Cabinet Shop
Liberty, MO
01.2015 - 01.2016
Substitute Teacher
Kansas City, MO
01.2013 - 01.2015
- Facilitated youth program activities and provided guidance to promote engagement and learning.
- Followed school procedures and classroom routines across assigned classrooms
- Delivered lesson plans and maintained continuity during teacher absences
- Managed student behavior using classroom rules and positive redirection
Outside Plant Locator
Utility Locator United States Infrastructure Corporation
Saint Louis, MO
01.2011 - 01.2013
Field Service Supervisor
Nichol Marketing Group, Inc.
Saint Louis, MO
01.2009 - 01.2010
- Automotive Service Engineering
- Supervised field teams across client locations for Nichol Marketing Group service visits.
- Scheduled daily routes and coordinated technician assignments with dispatch.
- Trained staff on safety procedures, site standards, and customer expectations.
Construction Management Internship
Public Works Dept
Warrensburg, MO
01.2008 - 01.2009
Office Assistant
Office of Accessibility at UCMO
Warrensburg, MO
01.2007 - 01.2009
- Managed customer interactions to resolve inquiries and enhance satisfaction
- Greeted students and visitors in Office of Accessibility reception area
- Answered phones and routed calls to appropriate accessibility staff
- Scheduled appointments and managed office calendars for accommodation meetings
Service Manager
Nichol Marketing Group, Inc.
Saint Louis, MO
01.2001 - 01.2007
- Automotive Service Engineering
- Managed client service requests for Nichol Marketing Group accounts
- Coordinated daily schedules across sales, service, and production teams
- Resolved customer issues through clear follow-up and direct communication
Warehouse II Shipper
G.E. Transportation Systems
Warrensburg, MO
01.2000 - 01.2001
- Coordinated shipping of field containers to ensure on-time delivery
- Prepared outgoing shipments for G.E. Transportation Systems production schedules.
- Verified packing slips, labels, and freight documents before dispatch.
- Loaded and secured parts for safe transport to customer locations.
Manufacturing & Shipping Commercial Rolls of Paper
MacTac
Liberty, MO
01.2016
Screen Printer
Gecco Graphics
Warrensburg, MO
01.2000
- Operated printer and coater equipment to produce high-quality printed materials in a manufacturing environment.
- Prepared screens and inks for custom apparel production at Gecco Graphics.
- Operated screen printing press for shirts, signs, and promotional graphics.
- Aligned artwork and adjusted registration for accurate print placement.
Education
Automotive Management/Technology, Commercial Photography Major, Graphic Arts/Design Minor
STLCC
Skills
- Knowledge of principles, theories, concepts and technologies as well as applied knowledge of established procedures, policies and practices
- Strong leadership and project management skills
- Excellent verbal, written, and listening skills -demonstrated ability to interact with customers and coworkers at most levels including executives
- Detail oriented, well organized, and effective in multi-tasking
- Demonstrated ability to work independently to achieve deliverables and resolve urgent/complex issues
- Demonstrated in-depth knowledge of engineering principles within OSP job related functional area to include general practices, procedures and industry standards
- Knowledge of the network plant and local practices
- Experience with working application of engineering systems and databases
- Working knowledge of right-of-way, property rights, and permit acquisition
- Exceptional knowledge of digital photography
- Excellent knowledge of flash photography and equipment
- Strong organizational skills and communication skills
- Excellent interpersonal Skills and customer service skills
- Skilled in archiving photos on a computer and server
- Skilled in photo shoots as a photographer in studio and event settings
- Graphic Design: Photoshop, Illustrator and InDesign, Dreamweaver, Proshow Gold, Lightroom
- Other Digital: Acrobat, QuickBooks, Computer skills with MS Applications including Word, PowerPoint and Excel, AutoCad
- Other: Woodworking, Cabinetry Manufacturing, Screen Printing, Drafting, Incremental Measuring, Automotive Engineering, Underground Infrastructure
Accomplishments
My success is derived through the use of communication skills, organizational skills, creativity and respect for my teammates and management.
Disclaimer
ps. Thank you for considering me for employment!! More Information Upon Request
Timeline
Fiber Tech 2
Lumen
01.2018 - Current
Sub surface/ GIS/ utility locator
Linderlake Corp.
01.2017 - 01.2018
Contractor Outside Plant Locator for Verizon
Linderlake Corp.
01.2016 - 01.2017
Manufacturing & Shipping Commercial Rolls of Paper
MacTac
01.2016
Manufacturer of Laminate Cabinets
Liberty Cabinet Shop
01.2015 - 01.2016
Substitute Teacher
01.2013 - 01.2015
Outside Plant Locator
Utility Locator United States Infrastructure Corporation
01.2011 - 01.2013
Portrait Photographer
Wedding Photographer Bernie Elking Photography
01.2010 - Current
Field Service Supervisor
Nichol Marketing Group, Inc.
01.2009 - 01.2010
Construction Management Internship
Public Works Dept
01.2008 - 01.2009
Office Assistant
Office of Accessibility at UCMO
01.2007 - 01.2009
Service Manager
Nichol Marketing Group, Inc.
01.2001 - 01.2007
Warehouse II Shipper
G.E. Transportation Systems
01.2000 - 01.2001
Screen Printer
Gecco Graphics
01.2000
Automotive Management/Technology, Commercial Photography Major, Graphic Arts/Design Minor
STLCC