Dedicated and organized professional specializing in commercial property operations. Recognized for strong customer service and project management skills, contributing to operational efficiency and enhanced client relationships.
Overview
4
4
years of professional experience
Work History
Operations Coordinator
Gebrael Management
Flint, MI
11.2023 - Current
Coordinate daily property operations and maintenance activities across a large multi property portfolio exceeding 1,200 units.
Coordinate with vendors and contractors to obtain pricing, manage repair scopes, and support cost effective decisions.
Managed scheduling for team members, optimizing workload distribution across projects.
Handle high volume phone and email communication while delivering professional customer service and conflict resolution.
Assist with functions including preventive maintenance, property inspections, and repair oversight, and emergency service response.
Owner/Operator
GO Disposal
Grand Blanc, MI
05.2024 - Current
Built and managed daily operations for a growing service based business, overseeing scheduling, customer relations, project coordination, and workflow management.
Developed and maintained relationships with residential, commercial, and property management clients through consistent communication and reliable service execution.
Helped grow business to over six figures in annual gross revenue through operational management, customer relations, and project coordination.
Implemented organizational systems for lead tracking, job scheduling, and operational planning.
Mortgage Loan Officer
Legacy Mortgage
Grand Blanc, MI
09.2022 - 11.2023
Guided clients through mortgage application process, ensuring compliance with regulations and lender requirements.
Analyzed credit reports, income statements, and asset documentation to facilitate informed lending decisions.
Developed tailored mortgage solutions that aligned with clients' financial goals and requirements.