ERICA JONES
Sage Ventures
Baltimore,MD
9
years of professional experience
Results-driven property management professional with 8+ years of experience in operations, budgeting, vendor management, compliance, tenant relations, and project coordination. Skilled at leading property improvement initiatives, managing contractors, overseeing budgets, and driving operational excellence. Seeking to transition into Commercial Property Management and Project Management roles.
Work History
Assistant Property Manager
1 Year 11 Months- Coordinate maintenance and property improvement projects from planning through completion.
- Manage vendor relationships, work orders, rent collections, and operational reporting.
- Track project budgets, schedules, and contractor performance.
- Prepare presentations and reports for ownership and leadership teams.
Community Manager / Assistant Manager
2 Years- Directed daily operations, maintenance activities, and staff performance.
- Managed operating budgets and worked with accounting teams to achieve NOI goals.
- Oversaw vendor contracts, invoice processing, and compliance initiatives.
- Led operational improvement projects and property enhancement efforts.
Leasing Agent Specialist
3 Years- Managed leasing operations, customer service, scheduling, and marketing support.
- Maintained property databases, records, and occupancy reports.
- Supported resident retention and occupancy growth initiatives.
Leasing Manager
2 Years- Managed leasing teams, compliance reviews, audits, and applicant screening.
- Trained staff and improved leasing workflows and documentation processes.
Leasing Agent Specialist
1 Year- Conducted inspections, property tours, applicant qualification reviews, and reporting.
- Created tracking tools and spreadsheets to improve follow-up and leasing conversions.
Education
High School Diploma
Skills
Project Planning & Coordination
Commercial Property Operations
Budget Management
Vendor & Contractor Management
Capital Improvement Projects
Financial Reporting
Contract Administration
Compliance Management
Team Leadership
Yardi
AppFolio
OneSite
SELECTED PROJECT & LEADERSHIP HIGHLIGHTS
- Coordinated property improvement and maintenance projects involving vendors, contractors, and internal teams.
- Managed operating budgets and vendor payments while maintaining financial objectives.
- Supported occupancy growth through leasing strategies, marketing initiatives, and resident retention efforts.
- Ensured compliance with Fair Housing regulations and company policies.
- Developed presentations, reports, and operational tracking systems to improve decision-making.
Timeline
Assistant Property Manager
Sage Ventures
07.2024 - CurrentRead More
Community Manager / Assistant Manager
Continental Realty
01.2022 - 01.2024Read More
Leasing Agent Specialist
Continental Realty
01.2019 - 01.2022Read More
Leasing Agent Specialist
Morgan Properties
01.2018 - 01.2019Read More
Leasing Manager
Tryko Partners
01.2017 - 01.2019Read More
Loch Raven High School
High School Diploma
Read More