Hannah Digby
Denver,CO
Summary
Detail-oriented Property Administrator experienced in managing commercial office properties, enhancing tenant relations, and coordinating vendors. Skilled in invoice management, Certificate of Insurance compliance, and daily operations. Leverages office management expertise to streamline administrative tasks and improve customer service. Aiming to transition into an Assistant Property Manager role to further develop financial reporting competencies.
Overview
1
1
year of post-secondary education
15
15
years of professional experience
Work History
Property Administrator
CBRE
Greenwood Village, CO
02.2025 - Current
- Coordinated daily operations for commercial office properties, managing tenant requests, vendor services, and building communications to ensure seamless functionality.
- Coordinate with building engineers, janitorial teams, vendors, and property management to help resolve tenant and operational issues; assist with onboarding and training support for a new team member.
- Review and track tenant and vendor Certificates of Insurance, following up on missing or incomplete documentation and checking requirements.
- Processed and followed up on vendor invoices and payment inquiries, collaborating with accounting and vendors to resolve discrepancies and escalate issues effectively.
- Support purchase-order and vendor coordination workflows in accordance with CBRE procedures and approval requirements.
- Prepare tenant communications regarding building access, maintenance, moves, service interruptions, and property events.
- Organized tenant appreciation events and building activities, overseeing vendor logistics, scheduling, and communications to enhance tenant engagement.
- Maintain property documentation and assist with reporting-related data entry while developing proficiency in monthly financial reporting processes.
Office Manager
Dietmeier Orthodontics
Denver, CO
09.2021 - 04.2024
- Coordinated daily office operations, schedules, administrative priorities, and front-office workflows to support an efficient patient and staff experience.
- Assisted in hiring new employees by reviewing applications and conducting interviews.
- Maintained organized records and supported administrative processes, communications, and office documentation.
- Coordinated meetings and team events, fostering a welcoming and customer-focused office environment.
- Scheduled vendors for building operations to ensure timely maintenance.
Customer Administrative Assistant
Dietmeier Orthodontics
Denver, CO
01.2019 - 08.2021
- Managed in-person, phone, email, and chat communications to assist patients and team members with inquiries, scheduling, and administrative tasks.
- Maintained accurate records and supported front-office workflows with attention to detail and confidentiality.
- Addressed billing questions to provide accurate information and support. and verify insurance coverage.
Bartender
The White Chocolate Grill
Lone Tree, CO
03.2012 - 11.2018
- Earned Top 10 employee status for five years, highlighting commitment to excellence.
- Provided attentive customer service in high-volume environment, resolved guest concerns, fostering repeat business.
- Served guests with prompt, friendly bar and dining room service.
Education
Some College (No Degree) - Communication Studies
Louisiana Tech University
Ruston, LA 08.2007 - 01.2009
Skills
- Commercial property operations
- Tenant relations
- Vendor coordination
- COI compliance
- Invoice management
- Vendor invoice processing
- Property management support
- Property documentation
- Microsoft Word, Excel & Outlook
- Organization and problem-solving
Timeline
Property Administrator
CBRE
02.2025 - Current
Office Manager
Dietmeier Orthodontics
09.2021 - 04.2024
Customer Administrative Assistant
Dietmeier Orthodontics
01.2019 - 08.2021
Bartender
The White Chocolate Grill
03.2012 - 11.2018
Some College (No Degree) - Communication Studies
Louisiana Tech University
08.2007 - 01.2009