Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Starbird

Casa Grande

Summary

Property management professional with 11+ years of experience overseeing multifamily and retail/commercial assets. Proven success improving property performance, controlling operating expenses, and strengthening resident and tenant satisfaction. Skilled in financial management, budgeting, lease administration, and vendor oversight. Recognized for building strong relationships with residents, ownership groups, and vendors while thriving in fast-paced, multitasking environments and driving operational efficiency.

Overview

6
6
years of professional experience

Work History

Property Administrator

Code Zero Management
06.2023 - 09.2024
  • Maintained strong relationships with residents, vendors, and operations teams to support property performance and service delivery.
  • Assisted in preparing financial plans, expense forecasts, and operational recommendations.
  • Coordinated customer requests and documentation, ensuring timely issue resolution.
  • Built relationships with local agencies and community stakeholders to support property operations and compliance.

Property Manager

ESDI
11.2022 - 05.2023
  • Oversaw daily operations, property inspections, and safety compliance initiatives.
  • Negotiated vendor contracts and implemented cost-control strategies to reduce operating expenses.
  • Improved financial performance through resource optimization and expense management.
  • Strengthened tenant satisfaction by resolving issues quickly and maintaining proactive communication.

Assistant Manager

Greystar Property Management
11.2021 - 06.2022
  • Supported operations of a multifamily community, improving resident satisfaction and retention.
  • Streamlined leasing processes by implementing online application tools.
  • Partnered with leadership on operational strategy, occupancy goals, and performance initiatives.
  • Built strong resident relationships through responsive service and issue resolution.

Assistant Property Manager

Olympus Property Management
04.2018 - 10.2020
  • Trained and onboarded new team members on policies, software, and operational procedures.
  • Coordinated move-ins and move-outs, ensuring smooth resident transitions.
  • Assisted with annual budgeting and monitored expenses to meet financial targets.
  • Managed rent collections and supported high payment compliance through resident engagement.

Education

Real Estate Certificate - Real Estate

Central Arizona College
Coolidge, AZ

Skills

  • Multifamily & Commercial Property Management
  • Asset Operations & Performance Improvement
  • Financial Reporting, Budgeting & Expense Control
  • Lease Administration & Rent Collection
  • Vendor Management & Contract Negotiation
  • Property Management Software Systems
  • Maintenance Coordination & Capital Planning
  • Tenant & Resident Relations
  • Team Collaboration & Staff Support
  • Process Improvement & Operational Efficiency

Timeline

Property Administrator

Code Zero Management
06.2023 - 09.2024

Property Manager

ESDI
11.2022 - 05.2023

Assistant Manager

Greystar Property Management
11.2021 - 06.2022

Assistant Property Manager

Olympus Property Management
04.2018 - 10.2020

Real Estate Certificate - Real Estate

Central Arizona College
Shannon Starbird