Summary
Overview
Work History
Education
Skills
Websites
Timeline
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TYLER AANA LAINE

Staten Island,NY

Summary

Accomplished Operations & People Professional with outstanding management and interpersonal competencies. Articulate communicator with proven accountability combined with superb leadership, client relations and diplomacy skills. Works with a high degree of organization, attention to detail and follow-through. Strong aptitude for numbers, analyzing data and developing process improvements. Professional achiever; proactive, inquisitive and eager to contribute to organizational goals. Approaches work with a sense of urgency, purpose and diligence. Upbeat personality with exemplary work ethic.

Overview

8
8
years of professional experience

Work History

Property Administrator

Brookfield Properties
New York, NY
10.2017 - Current
  • Cultivated and maintained excellent relations with all tenants across property
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Updated tenant information to keep current database
  • Coordinated general maintenance and repairs to keep facilities operational and attractive
  • Solicited and analyzed bids for repairs and general maintenance
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open- ended questioning skills to resolve problems
  • Managed day-to-day activities involving tenants, subcontractors and property management
  • Oversaw daily operations, maintenance and administration
  • Managed routine maintenance and emergency response services provided by contractors and vendors
  • Implemented processes to provide tenant benefits of clean, safe and well-maintained community
  • Developed, reviewed and submitted property operating and capital budgets.
  • Compiled and conveyed operational and financial data to General Manager
  • Maintained utility equipment for 60 tenants across property
  • Created and executed efficient billing processes for all tenants
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

Grants Analyst /Volunteer Coordinator

Tunnel to Towers Foundations
Staten Island , NY
08.2015 - 10.2017
  • Completed grant applications with supporting documentation to secure funding proposals, grant application narratives and budgets to finalize with development prior to submittal
  • Drafted, assessed, and corrected high-quality proposals to pursue grants, donations, and contracts
  • Researched grant opportunities based on funding amount needed, location and organization project
  • Tracked grant opportunities, deadline dates and required materials
  • Investigated potential funding sources, state and federal programs and non-profit foundations
  • Coordinated timelines and deadlines to manage proposal elements
  • Developed and cultivated good relationships with potential and consistent donors to support funding objectives
  • Coordinator of Foundation volunteers
  • Manage, recruit, coordinate 2,000 volunteers for Annual 5K event in NYC and any other events as needed.

Education

BS - Business Administration, Marketing / International Business

La Salle University
05.2015

Skills

  • Commercial Property Management
  • Capital Projects Management
  • Budget Management
  • Decision Making
  • Client Relations
  • Service Contract Administration
  • Operations Management
  • Administrative Leadership
  • Dispute Handling
  • Microsoft Office Expertise
  • Property Management Systems
  • Tenant Improvements
  • Bid Proposals

Timeline

Property Administrator

Brookfield Properties
10.2017 - Current

Grants Analyst /Volunteer Coordinator

Tunnel to Towers Foundations
08.2015 - 10.2017

BS - Business Administration, Marketing / International Business

La Salle University

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