Veronica Sukkary
Carmichael,CA
Summary
Veronica has maintained from 2021- 2024 95%-100% occupancy at capital city center as a Commercial Property Manager, Additionally she also is a Commercial Agent who specializes in Office space for her clients.
In Veronica’s Residential Real Estate Career she was voted one of the top producing sales agents in Sacramento County, consistently meeting all sales goals at Dean Adams Real Estate. She is organized and meticulous in her administrative corporate office setting. Excellent communication skills. Planning and prioritization developed over 13 years of related experience. Desire to utilize professional experience and abilities to take on new challenges with an established company. Veronica's skills are outlined below and prove Veronica to be a dynamic.
Overview
9
9
years of professional experience
Work History
Commercial Property Manager & Leasing Agent
Pearl Real Estate & Property Management
Sacramento , CA
01.2021 - 03.2024
- Conducted market research to determine competitive rental rates for commercial properties.
- Performed regular inspections of buildings and grounds to ensure all safety standards were met.
- Developed budgets, monitored expenses, and prepared financial reports for each property under management.
- Toured daily with potential tenants/Clients to get them into an office that is suitable for their business.
- Vetted potential tenants.
- Ran credit, Background to qualify or deny tenant applications.
- Managed 70 offices at the Capital City Center Building.
- Collected rents.
- Sent vendors to make repairs.
- Paid vendors
- Created new leases and upsold on extras and lease terms.
- Made calls to follow up with leads consistently
- Built report with clients to make sure they felt comfortable to choose me as their Commercial Agent and to gain their trust.
- Negotiated lease agreements with tenants, ensuring compliance with local laws and regulations.
- Resolved tenant complaints in a timely manner by coordinating with maintenance staff and other relevant personnel.
- Created marketing materials such as brochures and flyers to promote the availability of commercial spaces for rent or sale.
- Managed day-to-day operations of commercial properties including scheduling repairs and responding to emergencies.
- Maintained detailed records on tenant leases, payments, deposits, move-ins and move-outs.
- Communicated regularly with tenants regarding any changes in policies or procedures relating to their rental agreement.
- Developed strategies for increasing occupancy rates at vacant properties through targeted advertising campaigns.
- Coordinated with vendors providing services such as janitorial work, landscaping, security systems installation and monitoring.
- Analyzed current trends in the real estate industry in order to recommend appropriate pricing adjustments for various properties.
- Prepared monthly invoices for tenants based on their rental agreements.
- Advised clients on best practices related to leasing out commercial space.
- Directed sales and marketing plans to maximize rental income and increase occupancy rates.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Managed and oversaw operations, maintenance and administration of properties.
- Compiled and conveyed operational and financial data to regional manager.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Recommended clarifications and changes in program policies to director of property management.
- Prepared and submitted monthly tenant visit logs.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw daily operations, maintenance and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Prepared detailed budgets and financial reports for properties.
- Met with clients to negotiate management and service contracts.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Advertised available properties through various outlets such as newspapers and online listings sites.
- Negotiated rental agreements with potential tenants.
- Processed applications by conducting background checks and verifying references.
- Collected security deposits from new tenants.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Conducted periodic inspections of units to ensure compliance with lease terms.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Prepared monthly financial reports for management review.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Monitored rent collection activities and pursued delinquent accounts.
- Developed marketing strategies to attract new tenants.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Encouraged prospective tenants to fill out applications after property tours.
- Checked rental eligibility by following company's verification process.
- Maintained accurate records of correspondence with and from tenants.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Executive Administrative Assistant
Pacific Coast Properties
Granite Bay, CA
08.2018 - 01.2021
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Assisted in managing 75+ multi-unit apartment buildings, net worth over $100 million.
- Screening potential tenants, Processing applications and credit reports.
- Creating and maintaining tenant files.Processing tenant's work order requests and scheduling work orders accordingly.
- Scheduling contractors and vendors to complete work orders in a timely manner.
- Collecting rent.
- Leasing agent
Realtor
Dean Adams Residential Brokerage
Sacramento , CA
10.2014 - 08.2018
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Assisted clients in determining the best price for their property by providing comparative market analysis.
- Managed client relationships throughout the entire process from initial contact to closing the sale.
- Organized open houses and showings for prospective buyers.
- Advised clients on how to make their properties more appealing to potential buyers through staging or remodeling suggestions.
- Worked with mortgage brokers to secure financing for buyers in order to close sales faster.
- Attended conferences and seminars related to real estate regulations and practices.
- Performed administrative tasks such as preparing paperwork, scheduling appointments, answering phone calls and responding to emails.
- Ensured compliance with state laws when it comes to real estate transactions.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Served as local real estate expert, advising customers on market dynamics and home prices.
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
- Maintained current and accurate CRM database of prospective customers.
- Liaised with real estate attorneys to assist with deal-related questions.
Education
Real Estate License - Real Estate
Accredited Real Estate School
Carmichael, CA11-2011
High School Diploma -
Pilgrim High School
Maywood, CA06-1990
Skills
- Commercial Sales Practice
- Commercial Property
- Commercial Property Management
- Residential Property Management
- Business Marketing
- Market Research
- Upselling techniques
- Sales experience
- Motivated team player
- Bilingual in Spanish
- Personable
- Goal-oriented
- Friendly Demeanor
- Strong work ethics
- Excels in Negotiation
Timeline
Commercial Property Manager & Leasing Agent
Pearl Real Estate & Property Management
01.2021 - 03.2024
Executive Administrative Assistant
Pacific Coast Properties
08.2018 - 01.2021
Realtor
Dean Adams Residential Brokerage
10.2014 - 08.2018
Real Estate License - Real Estate
Accredited Real Estate School
High School Diploma -
Pilgrim High School