Summary
Overview
Work History
Education
Skills
Certification
Technology Tools
Timeline
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Chad Peck

Chad Peck

West Jordan,UT

Summary

Proven executive leader with over 23 years of experience in fintech, cards and payments, and digital transformation. Deep expertise in product strategy, risk management, financial modeling and customer experience. Known for driving measurable outcomes, delivering new market growth, building high-performing teams, and leading at scale through transformative change. Experienced in P&L ownership, cross-functional leadership, regulatory risk, and partnership development.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Chief Product Officer

Sunstream Business Services
10.2024 - Current
  • Company Overview: Technology provider serving U.S. Farm Credit institutions.
  • Lead enterprise-wide product strategy and delivery across core lending platforms, data products, payment systems, and customer experience tools for a technology provider serving U.S. Farm Credit institutions.
  • Own strategic transformation initiative (PLANT) to deliver next-generation core lending and operations ecosystem (Fiserv DNA); leading team of 150+ product managers, architects, analysts, and cross-functional partners.
  • Created and implemented OKR framework to align product delivery with measurable business outcomes and stakeholder priorities.
  • Partnered with executive leadership, board members, and clients to define product vision, roadmap, and investment priorities.
  • Reorganized product team structure to enhance delivery accountability and elevate customer experience.
  • Leading the enterprise-wide transformation to the SAFe Agile framework, aligning cross-functional teams around shared objectives, standardizing ceremonies and PI planning, and enhancing delivery velocity, transparency, and strategic alignment across all product portfolios.
  • Technology provider serving U.S. Farm Credit institutions.

Sr. Director, Risk & Product Strategy Commercial Payments

SoFi Bank / Galileo Financial Technologies
Salt Lake City, USA
04.2023 - 10.2024
  • Directed product strategy and risk oversight for consumer and commercial card programs issued through sponsorship and banking partnerships (including SoFi-branded and fintech partner cards).
  • Developed go-to-market strategy for embedded commercial card programs, including purchasing, T&E, and fleet card solutions.
  • Led cross-functional risk and compliance design to meet banking regulatory expectations focused on third party risk management.

Sr. Director North America Card Product Strategy

Momentum Financial Services Group (formerly Money Mart Financial Services)
Draper, USA
04.2022 - 04.2023
  • Drove product roadmap and lifecycle management for digital lending, retail POS payments, and prepaid card programs in U.S. and Canada.
  • Launched new customer self-service portal and mobile card account management tools that increased satisfaction scores by 25%.
  • Managed vendor negotiations and implementation for new card processor, improving transaction uptime and reducing fraud loss exposure.

Head of Credit Card Issuer Processing and Product Strategy

Fiserv
12.2016 - 04.2022
  • Led launch of Fiserv's credit card issuer processing platform, enabling enterprise and fintech clients to scale commercial card programs. Owned end-to-end P&L ($140M+)
  • Drove platform enhancements and integrations, supporting a wide array of B2B solutions including the acquisition and launch of an expense management software solution.
  • Delivered 20% YoY revenue growth for five consecutive years, leading cross-functional teams across risk, compliance, legal, product, GTM, and technology.

Executive VP, Product & Marketing

Meta Payment Systems
12.2015 - 12.2016
  • Launched new installment loans and credit card products.
  • Built product and marketing team from scratch to accelerate digital product innovation.

SVP, Product & Marketing - Bankcard

Zions Bancorporation
Salt Lake City, USA
01.2005 - 12.2015
  • Led commercial card, small business, debit, and credit product lines with $9B annual card spend.
  • Oversaw the strategy and launch of entire new consumer, small business, and commercial card solutions to the market.
  • Oversaw analytics, strategy, and product P&L nearing $40MM annually.

AVP, Finance & Analytics - Commercial Cards

JPMorgan Chase
Salt Lake City, USA
10.2002 - 01.2005
  • Led rebate and pricing models for commercial card deals ($30MM-$1B spend).

Education

MBA - Business Administration

Penn State University
State College, PA

BS - Economics

Idaho State University
Pocatello, ID

Skills

  • Consumer and Small Business Card Strategy & Growth
  • Commercial and Consumer Payments
  • Commercial Payments Regulatory Compliance & Risk Management
  • Acquisition and Lifecycle Marketing
  • Strategic Partnerships
  • Go-To-Market Strategy
  • P&L Ownership
  • Modeling
  • Pricing
  • Portfolio Optimization
  • Performance Metrics & KPI Dashboard Development
  • Agile & SAFe Product Development
  • Digital Customer Experience (CX/UX)
  • Customer-Centric Design Thinking
  • Organizational Transformation and Team Leadership
  • Vendor Oversight and Third-Party Risk Management
  • Operational Controls & Audit Readiness
  • Sales and Business Development Support and Presentation

Certification

  • SAFe Agilist Training
  • Pragmatic Institute Certified (Foundations, Market, Launch)
  • Visa & Mastercard Program Compliance Training
  • Lean Six Sigma Training
  • OKR Leader Certification
  • Google Analytics Training

Technology Tools

Jira, ADO, AWS, Figma, Roadmunk, Salesforce, Tableau, SQL, Productboard, Confluence, Microsoft 365, Google suite, Smartsheet, Lucidchart, Databricks, Power BI, GitHub, Docker / Kubernetes, Splunk, LogicGate, Core Lending solutions to include Fiserv DNA / Jack Henry / FIS

Timeline

Chief Product Officer

Sunstream Business Services
10.2024 - Current

Sr. Director, Risk & Product Strategy Commercial Payments

SoFi Bank / Galileo Financial Technologies
04.2023 - 10.2024

Sr. Director North America Card Product Strategy

Momentum Financial Services Group (formerly Money Mart Financial Services)
04.2022 - 04.2023

Head of Credit Card Issuer Processing and Product Strategy

Fiserv
12.2016 - 04.2022

Executive VP, Product & Marketing

Meta Payment Systems
12.2015 - 12.2016

SVP, Product & Marketing - Bankcard

Zions Bancorporation
01.2005 - 12.2015

AVP, Finance & Analytics - Commercial Cards

JPMorgan Chase
10.2002 - 01.2005

MBA - Business Administration

Penn State University

BS - Economics

Idaho State University

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Chad Peck