Alok Patel
Binghamton,New York
Summary
Highly accomplished and driven Chief Product Officer with a diverse background in developing and launching innovative software products. Throughout a successful 15+ year career, I have demonstrated exceptional leadership and vision in formulating and implementing business strategies to achieve company goals. As a forward-thinking professional, I excel in building and leading high-performing teams, driving product lifecycles, and delivering outstanding results for platforms such SAAS, E-Commerce and Payment Integration. My expertise in product management, technology planning, and market analysis has consistently led to revenue growth and increased customer satisfaction. In a recent association, I led WhetStones Associates' product development efforts, successfully launching two dynamic software products, Saralbooks(ERP) and Dhurba(ECommerce & Payment). My commitment to excellence and focus on continuous improvement make me a valuable asset in any challenging environment. Product Executive with significant experience devising strategies for new and developing products. Successfully reads market trends and times release of products to maximize revenue. Direct marketing to leverage trends and points of popularity for ad campaigns.
Overview
15
15
years of professional experience
Work History
Chief Product Officer
WhetStones Associates
06.2019 - Current
- Formulated and set up the company’s vision, goals, and objectives
- Built a software products Saralbooks and Dhurba within a year from just an idea to a business with a small and efficient team
- Collaborated closely with product owners, engineering managers, stakeholders, and executive leadership to define and align on a robust product strategy, roadmap, and feature prioritization
- Developed and communicated a comprehensive UX/UI strategy and vision aligned with the company's OKR, brand identity, target audience, and business objectives
- Managed the development of the “Monetix” monetization platform, catering to enterprise clients seeking innovative revenue generation strategies
- Managed subscription/user management platform, enhancing functionality and user experience through continuous improvement initiatives
- Played a key role in implementing subscription platform (SubsPlus), resulting in streamlined processes and improved efficiency
- Led product requirements and user story development, tracked user experience metrics, conducted A/B testing, and measured success through KPIs
- Defined and built a mobile-first experience, integrating data and AI capabilities for predictive analytics
- Implemented features around rewards and gamification to enhance user engagement
- Defined and managed the milestones, metrics, KPI & applied a data-driven approach, analyzing metrics to drive meaningful actions and improvements across global strategic initiative portfolio
- Worked in a matrixed organization, successfully influencing cross-functional teams and vendors to deliver impactful features and solutions
- Organized and prioritized product backlog, coached team in writing robust user stories and acceptance criteria
- Participated in PD/PDO annual objectives and strategic initiatives as a project manager or team member.
Sr. Product Manager
Smartmobe Pvt Ltd
03.2018 - 04.2019
- Managed the overall development team, ownership of overall project life cycle & successful project delivery
- Monitor, track and control the outcomes to resolve the issues, conflicts, dependencies, critical path deliverables and chair the project management team
- Crafted a holistic and compelling UX/UI strategy, seamlessly aligning with the company's brand essence, target demographics, and overarching business goals to enhance user engagement and drive conversion rates
- Played a key role in migrating legacy systems to a modern subscription platform, resulting in streamlined processes and improved efficiency
- Manage the relationships, communications, resources, budget, change, risks and estimations
- Develop, deliver and determine the frequency of progress reports, proposals, requirements documentation and presentations to various audiences.
Co-founder/Head of Products
Digilokta Pvt Ltd
06.2014 - 01.2018
- Product lifecycle management from concept to phasing out of the products across all product lines
- Management of existing products increasing profitability and setting of Profit and Loss goals for each product
- Identify opportunities for improvement and incorporate new product features on an ongoing basis
- Define market opportunities and develop product briefs.
Project Manager
Cotiviti (FKA Verisk IT)
09.2012 - 06.2014
- Lead and manage a software development team to create an environment with purpose, autonomy and mastery
- Work daily with the Engineering managers, developers, QA, and other key product team members in setting product direction and strategy
- Create and maintain a software release plan based on the needs of the project and team
- Work with the team to identify, communicate & mitigate the risks.
Project Manager
SPI Nepal
01.2011 - 07.2012
- Project Estimation using function point method, work breakdown and planning/scheduling the work
- Supervise the overall technical aspects of projects deliverables, device solutions and implementation
- Attend client’s meetings/presentation and documentation.
Co-founder/Project Manager
ITCORN
09.2008 - 12.2010
- Extensive involvement in design, development and research of several in‐house and out‐sourced products
- As a co-founder I as involved in wearing multiple hats such as Executive Leadership, Marketing Strategy, IT / Product Management, Financial Analysis / Sales Operations.
Education
BE-Computer -
Kathmandu University, School of Engineering
05.2008
Skills
- Software development and management
- Product growth analytics, metrics & release strategy
- Technology planning & strategy
- System architecture
- UX/UI Design, Prototyping
- Team Leadership and management
- Brand Identity and Positioning
- Change management
- Product marketing
- Team building
- Cross-functional leadership
- Competitive intelligence
- Agile Methodologies
- Global collaboration & cross functional collaboration
- Coding standards adherence
- Cloud computing
- Cyber Security
- Micro services architecture and integration
- Team Player, Motivator & Leader
- Product development and delivery
- Marketing strategy
- DevOps, CI/CD Pipepline
- System architect: MicroServices; Kubernetes, Docker
- Programming: DotNet; PHP; C, Django, Flutter
- Mobile Development (iOS, Android, React Native)
- Database: MySQL, MSSQL, Oracle; PostGRES
- Cloud: AWS, Azure
- User research
Languages
English
Hindi
Nepali
Hobbies and Interests
- Sports
- Spirituality & Yoga
- Space and Astronomy
- Technical innovation
Timeline
Chief Product Officer
WhetStones Associates
06.2019 - Current
Sr. Product Manager
Smartmobe Pvt Ltd
03.2018 - 04.2019
Co-founder/Head of Products
Digilokta Pvt Ltd
06.2014 - 01.2018
Project Manager
Cotiviti (FKA Verisk IT)
09.2012 - 06.2014
Project Manager
SPI Nepal
01.2011 - 07.2012
Co-founder/Project Manager
ITCORN
09.2008 - 12.2010
BE-Computer -
Kathmandu University, School of Engineering