Summary
Overview
Work History
Education
Skills
Methodologies & technologies
Timeline
Generic

Shahin Jahromi

Studio City

Summary

  • Seasoned Manager with over two decades of experience in delivering technology products, managing processes and building and growing strong technical teams across product, program and engineering departments, with a deep understanding of FinTech platforms.
  • Portfolio Management - Established data-driven processes facilitating resourcing and investment decisions on new initiatives, managing enterprise roadmap including regular trade-off and prioritization decisions; standardized tracking, reporting and monitoring progress against plan-of-record.
  • Product Management - Owned product lifecycle from ideation to design, planning, implementation and launch for both waterfall and agile software delivery organizations.
  • Engineering Leadership - Managing engineering teams enforcing best technical and procedural practices delivering secure, scalable and flexible API platforms.
  • Team building and mentorship - Created and educated effective onshore and offshore teams of product and program managers at enterprise scale with goals of increasing efficiencies without introducing overhead

Overview

22
22
years of professional experience

Work History

Chief Product Officer

Aurora Payments
09.2022 - Current
  • Introduced centralized Product Management discipline in alignment with company's transformation from a Sales-driven service provider to a Product-driven platform player
  • Led Product requirements for Aurora's proprietary tech stack including Rise CRM, Arise OmniChannel Payment Gateway and Nailsoft POS software
  • Launched Aurora's first homegrown Payment Gateway including card-present, card-not-present, tokenized and recurring payments with an extensible and scalable interface for direct and 3rd party sales channels
  • Owned and led Aurora's product roadmap including proprietary tech as well as 3rd party solutions integrated into RISE platform in solving for embedded payment solutions for SMB's of focus towards Aurora's growth into a platform enabler

Chief Product and Technology Officer

Assembled Financial Technologies, LLC.
03.2021 - 09.2022
  • Structured and managed engineering and product teams designing and launching a V1 mobile banking app with a blockchain-based loyalty program
  • Launched a scalable and extensible Crypto-wallet API platform with token minting, wallet management and staking capabilities on Solana blockchain with an abstraction tier enabling future cross-chain support
  • Launched an NFT marketplace supporting minting, pricing and inventory management including artist onboarding processes, reporting and promotional capabilities
  • Managing board and investor expectations collaborating towards scaling and growing program size form infancy towards launch and sales growth within tight timelines

Head of Global Product

Railsbank
10.2020 - 03.2021
  • Formalizing product management practices for a global platform providing a unified front to customers in NA, APAC and EMEA regions running on localized rails with banking and processing partners specific to each region
  • Introduced enterprise roadmap managing multiple priority streams supporting regional roadmaps into one single view for shared product delivery resources
  • Introduced streamlined customer onboarding processes covering both technical, compliance and operational touch points for embedded FinTech applications within minimal manual steps
  • Designed the first global Credit-as-a-Service API suite to complement Debit and Ledger offerings of Railsbank platform for US and global customers

Head of Global Product

Railsbank
10.2020 - 03.2021
  • Formalizing product management practices for a global platform providing a unified front to customers in NA, APAC and EMEA regions running on localized rails with banking and processing partners specific to each region
  • Introduced enterprise roadmap managing multiple priority streams supporting regional roadmaps into one single view for shared product delivery resources
  • Introduced streamlined customer onboarding processes covering both technical, compliance and operational touch points for embedded FinTech applications within minimal manual steps
  • Designed the first global Credit-as-a-Service API suite to complement Debit and Ledger offerings of Railsbank platform for US and global customers

SVP, Product

GreenDot Inc.
04.2018 - 10.2020
  • Led GreenDot's Banking-As-A-Service requirements from ideation to design and implementation of a scalable, flexible and secure set of microservices enabling application developers to offer customized money movement features for specific applications in multiple customer segments
  • Built and led a team of onshore and offshore product managers with focus on front-end, middle-tier and backend service providers offering branded and white-label solutions to internal and external customers
  • Supported and led multiple high-profile application launches of BaaS capabilities complementing features such as instant Payments (Uber Visa Debit), seamless P2P (Apple Cash), micro-investments (Stash), Remittance (Pangea), brokerage and sweep accounts (Wealthfront) and small-business accounts (Intuit-Quickbooks)
  • Unified Project and Program Management practices by establishing company's first technical PMO
  • Lead a team of 30+ technical project and program managers supporting various software platforms from backend to middle-tier to web and mobile clients with crossfunctional dependencies

Technical Account Manager

Rovi Europe Limited
04.2012 - 02.2014
  • Technical lead in charge of customer relationships for Rovi Entertainment Store - end-to-end white-label video streaming solution including content acquisition and encoding, adaptive streaming, DRM support, ecommerce and merchandising activities on PC, mobile, game console and connected TV platforms
  • Single point of contact in charge of coordination of cross-functional technical activities during pre-sales, contractual negotiations as well as integration planning and execution after contract
  • Expectation management through providing visibility into product roadmap on future deliverables with both internal and external teams
  • Seamless management of multiple competitor customer accounts through controlled information channels and isolated communication forums

Director of Project Management

Rovi Inc.
04.2007 - 04.2012
  • Primary PM lead on Rovi's integrated TotalGuide initiative in Service Provider space, driving the 1.0 release from definition phase to planning, implementation and delivery to first customer
  • Liaison between engineering, operations, marketing, sales as well as sr management providing transparency and appropriate level of details for different audiences
  • Influential in building Rovi's first centralized PMO team, defining and evangelizing unified processes for requirements management, development and QA tracking, risk management and operational framework
  • Implementation and execution of SCRUM guidelines across agile backend development teams while aligning milestones and deliverables with client side's traditional waterfall approach

.NET Senior Developer

DCSE Inc.
01.2003 - 03.2007
  • GIS Enterprise Solution Development: Customers include Real Estate Industry, Utility Providers, amongst others
  • Design and development of a smart client integrated with server side mapping services through Microsoft .NET C#, XML, ADO.NET, Excel and Crystal Reports
  • User-friendly GUI design and implementation utilizing Windows and Web Forms, HTML and JavaScript

Education

Agile Product Management Certificate -

Pragmatic Marketing
Los Angeles, CA
01.2010

Project Management Certificate - undefined

California Institute of Technology, Industrial Relations Center
Pasadena, CA
01.2009

MBA - IT/Strategy

University of California, Merage School of Business
Irvine, CA
01.2007

M.S. - Computer Engineering

University of Southern California
Los Angeles, CA
01.2002

B.S. - Electrical Engineering, Communications

Sharif University of Technology
01.2000

Skills

  • Agile Product Management
  • Portfolio and Roadmap Management
  • Program and Project Management
  • Team Building, Coaching and Mentorship for empowered and accountable product teams
  • Agile Software Development including Scrum, Kanban and other variants
  • Decision Trees and data-driven analyses
  • APIs as Product, design, launch and management
  • Embedded Finance Applications
  • Compliance, Risk Control and Fraud Prevention for Consumer and Commercial banking applications

Methodologies & technologies

Agile Product Management, Portfolio Management, Program and Project Management, Agile Software Development, Scrum, Kanban, Waterfall, Decision Trees, Conjoint Analysis, What-If Analysis, SWOT Analysis, WBS, Microservices, Open APIs, Money Movement Services (ACH, OCT, AFT, Cash Networks), Fraud Prevention, Customer Services, DRM, Adaptive Streaming, SWE, SOA, JSON, RESTful API, Web Apps, Embedded Apps, Distributed Ecosystems, XML, CSS, XSL, HTML, Thin Clients, .NET, C#, ADO.NET, SQL, Oracle, ArcIMS, ArcGIS, C++, C, Pascal, Assembly, Unix, Linux, AIX

Timeline

Chief Product Officer

Aurora Payments
09.2022 - Current

Chief Product and Technology Officer

Assembled Financial Technologies, LLC.
03.2021 - 09.2022

Head of Global Product

Railsbank
10.2020 - 03.2021

Head of Global Product

Railsbank
10.2020 - 03.2021

SVP, Product

GreenDot Inc.
04.2018 - 10.2020

Technical Account Manager

Rovi Europe Limited
04.2012 - 02.2014

Director of Project Management

Rovi Inc.
04.2007 - 04.2012

.NET Senior Developer

DCSE Inc.
01.2003 - 03.2007

Project Management Certificate - undefined

California Institute of Technology, Industrial Relations Center

MBA - IT/Strategy

University of California, Merage School of Business

M.S. - Computer Engineering

University of Southern California

B.S. - Electrical Engineering, Communications

Sharif University of Technology

Agile Product Management Certificate -

Pragmatic Marketing

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Shahin Jahromi