Results-driven professional with extensive experience in software sales and customer service. Skilled in strategic prospecting and problem-solving, effectively cultivating long-term client relationships. Committed to increasing revenue through tailored support and insightful product demonstrations.
Overview
24
24
years of professional experience
Work History
Software Sales Specialist
Ampersand International, Inc.
Solon, OH
09.2008 - Current
Led product presentations at industry conferences and webinars to increase brand visibility and drive new business inquiries.
Conducted product demonstrations and presentations to showcase software capabilities to potential clients.
Cultivated relationships with key clients, ensuring satisfaction and retention through tailored support.
Increased software sales by effectively identifying customer needs and presenting tailored solutions.
Serviced existing accounts on regular basis to maximize revenue.
Built strong client relationships through consistent communication and providing timely support.
Generated new business leads through networking events, trade shows, and cold calling efforts.
Franchise Owner
1st Metropolitan Mortgage
Highland Heights, OH
03.2002 - 07.2008
Mentored staff on compliance regulations and best practices within mortgage industry standards.
Established strong relationships with lenders, facilitating better financing options for clients.
Established strong relationships with clients, enhancing loyalty and retention rates.
Maintained friendly and professional customer interactions.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.