CHAD SIX
DENNISON
Summary
Dynamic Maintenance Operations Manager with a proven track record at Marathon Petroleum, excelling in leadership and advanced financial management. Achieved significant operational uptime and enhanced service quality through effective team coordination and a robust safety culture. ASE Master Certified, skilled in optimizing cost-per-mile metrics while fostering strong vendor relationships.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Maintenance Operations Manager
Marathon Petroleum
Ohio Region Crude/LP
02.2012 - Current
- Project manager for the Cadiz Service Center startup.
- Oversee 24 direct reports and 4 managers.
- Manage all day-to-day operations for four Service Center facilities for Ohio fleet equipment maintenance operations.
- Implement a safety culture to keep all employees working safely.
- Manage personnel to ensure efficient and timely operations within the service center.
- Create annual budgets, tracking, and ensuring fiscal responsibility, and measurable improvements in cost-per-mile metrics.
- Implemented a robust safety culture, prioritizing employee well-being, and resulting in a significant reduction in workplace incidents.
- Managed day-to-day operations for fleet equipment maintenance, achieving noticeable gains in operational uptime and service quality.
- Oversee third-party repair operations across multiple states, enhancing vendor relationships.
- Reviewed and approved vendor invoices, resolving discrepancies to ensure cost efficiency.
- Managed fleet pricing and cost per mile, optimizing regional operations for better performance.
- Streamlined operations across multiple repair facilities, enhancing service efficiency, and ensuring compliance with corporate standards.
- Implemented a pricing strategy for fleets, optimizing cost per mile, and driving profitability across the region.
- Orchestrated third-party repair operations, strengthening vendor partnerships, and driving measurable improvements in service quality.
- Analyzed fleet pricing structures, enhancing cost-per-mile metrics, and contributing to notable gains in regional operational efficiency.
- Developed a comprehensive vendor invoice review process, resolving discrepancies, and ensuring budget adherence while enhancing financial integrity.
- Implemented a comprehensive training program, elevating staff proficiency in diagnostics, and significantly reducing service turnaround times.
Service Manager
Kenworth of Canton
Canton
01.2009 - 01.2012
- Coordinate and run all aspects of the Service Dept.
- Coordinate daily tasks for technicians/Staff
- Create and produce weekly efficiency/productivity reports
- Quarterly Profit and Loss reports/spending.
- Streamlined service operations by enhancing technician task allocation, leading to improved efficiency and a noticeable increase in customer satisfaction.
Foreman
Western Branch Diesel
Canton
01.2007 - 01.2009
- Lead Diesel Mechanic
- Create daily work schedules for 6 technicians
- Prioritize customers to complete work in timely manner
- Write up customers and input vehicle information
- Determine warranty/unwarrantable items as well as customer charges
Assistant Service Manager
Sirpilla RV Super Center
Akron
01.1997 - 01.2007
- Coordinate work and scheduling for 23 techs including Body Shop and Detail Department
- Handle customer relation situations and resolve customer related issues
- Perform and complete daily flat rate reports on all technicians
- Coordinate schedule for afternoon-shift foreman.
Education
Diploma -
GlenOak High School
Canton, OH01.1997
Skills
Microsoft Office proficiency
- Familiarity with IDS, ADP, SAP, TMT, and Excel
- ASE Master Certified in Automotive
- ASE Master Certified in Heavy Truck
- Leadership
- Advanced financial and budgeting
- Multitasking, communication, and organization
Certification
Class A CDL w/Tanker/Hazmat endorsement
Languages
English
Professional
Accomplishments
- Vice President of Springwood Lake Campground board of trustees.
References
References available upon request.
Timeline
Maintenance Operations Manager
Marathon Petroleum
02.2012 - Current
Service Manager
Kenworth of Canton
01.2009 - 01.2012
Foreman
Western Branch Diesel
01.2007 - 01.2009
Assistant Service Manager
Sirpilla RV Super Center
01.1997 - 01.2007
Diploma -
GlenOak High School