Chad Smith
Palm Bay,FL
Summary
Energetically contributing to Fairfield By Marriott's high standards, I excelled in maintaining pristine environments and enhancing guest satisfaction. Skilled in guest room cleaning and offering exceptional guest support, I ensured all areas met rigorous cleanliness criteria, significantly boosting guest approval ratings. My adeptness in laundry services and proactive approach to guest needs underscored my commitment to excellence.
Overview
11
11
years of professional experience
Work History
Houseman
Fairfield By Marriott
Melbourne, FL
03.2014 - 11.2024
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Reported any damages or repairs needed to the maintenance supervisor.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
- Stocked housekeeping carts with supplies before each shift.
- Assisted Housekeepers in changing bed linens when needed.
- Ensured that all public areas were presentable at all times.
- Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
- Transported dirty linen from guest rooms to laundry area using appropriate equipment.
- Organized closets and cabinets according to hotel regulations.
- Followed safety guidelines while handling hazardous materials such as chemicals.
- Replenished amenities in guest rooms on a regular basis.
- Collected and removed trash from rooms.
Education
High School Diploma -
Miramar High School
Miramar, FL02-2004
Skills
- Turndown service
- Guest support
- Carpet shampooing
- Laundry
- Guest room cleaning
- Linen replacement
Accomplishments
- Employee of the Year
- Employee of the Month twice
References
References available upon request.
Timeline
Houseman
Fairfield By Marriott
03.2014 - 11.2024
High School Diploma -
Miramar High School
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