Shyheed Oliphant
Philadelphia,PA
Summary
Adept at maintaining high standards of cleanliness and guest service, demonstrated during my tenure at Logan Hotel. Skilled in guest room cleaning and guest support, I excel in environments requiring attention to detail and a proactive approach. Trained new employees at Amazon, showcasing my ability to lead and enhance team efficiency.
Overview
2
2
years of professional experience
Work History
Houseman
logan hotel
Philadelphia, PA
10.2023 - 09.2024
- Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Upheld hotel standards for cleanliness and guest service.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Inspected furniture for damage or stains in between guest stays.
- Followed safety guidelines while handling hazardous materials such as chemicals.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Cleaned and sanitized bathrooms, replacing towels and toiletries.
- Collected and removed trash from rooms.
Warehouse Packer
Amazon
01.2023 - 08.2023
- Trained new employees regarding warehouse procedures and standards.
- Updated packing logs and documents to ensure traceability of all orders.
- Followed safety procedures while operating machinery and equipment.
- Followed safety protocols while operating machinery such as conveyors and hoists.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
- Used pallet jacks to move items to and from warehouse locations.
Education
High School Diploma -
South Penn High School
Pittsburgh, PA10-2011
Skills
- Guest support
- Turndown service
- Guest room cleaning
- Cart restocking
- Room restocking
- Meeting room setup
- Guest service excellence
- Maintenance reporting
- Hotel operations
- Personal grooming
- Floor polishing
Timeline
Houseman
logan hotel
10.2023 - 09.2024
Warehouse Packer
Amazon
01.2023 - 08.2023
High School Diploma -
South Penn High School
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