Lisa Stuemke
Kalkaska,MI
Summary
Dedicated dropout prevention specialist delivering lesson reinforcement, student supervision, and report creation expertise, complemented by exceptional communication and multitasking skills. Passionate about positively impacting students' lives and helping improve academic performance.
Overview
26
26
years of professional experience
Work History
Drop out Prevention Specialist
Kalkaska Public Schools
Kalkaska, MI
02.2022 - Current
- Supported students throughout academic instruction and assignments.
- Offered students personalized educational, behavioral, and emotional support.
- Assisted with the implementation of the student's individualized IEP at the discretion and direction of teachers and administrators.
- Managed student behavior in the classroom by establishing and enforcing rules and procedures.
- Organized spreadsheets to track students' goals.
- Assessed student progress through various evaluation methods and feedback tools.
Administrative Assistant
Michigan CAT
Kalkaska, MI
04.2008 - 03.2016
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Paid vendors and verified accounts and payment totals.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Evaluated expense reports for accuracy and adherence to company policies.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Sales Support Representative
Gogo Worldwide Vacations
Clinton Township, MI
02.2000 - 06.2007
- Processed customer orders, exchanges and returns and kept customers informed about progress.
- Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
- Maintained updated knowledge of airline regulatory requirements and industry standards for client support.
- Prepared itineraries to deliver travel arrangements to clients.
- Took payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Education
CNA - CENA
Northwestern Michigan College
Traverse City, MI2012
High School Diploma -
Rochester High School
Rochester Hills, MI06.1997
Skills
- Coordinating with Teachers and Specialists
- IEP Familiarity
- Computer Skills
- Helping Students with Special Needs
- Relationship Building
- Facilitating Online Learning
- Organizational and Planning Skills
Timeline
Drop out Prevention Specialist
Kalkaska Public Schools
02.2022 - Current
Administrative Assistant
Michigan CAT
04.2008 - 03.2016
Sales Support Representative
Gogo Worldwide Vacations
02.2000 - 06.2007
CNA - CENA
Northwestern Michigan College
High School Diploma -
Rochester High School