Chad M. Trudeau
Taylor
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
16
16
years of professional experience
Work History
General Manager
Value World
Southfield, MI
10.2024 - Current
- Monitoring departmental budgets and ensuring cost-effective use of resources to maximize profitability.
- Ensuring adherence to company policies and industry regulations, including safety protocols.
- Conducting regular performance evaluations for team members to guide professional development and accountability.
- Overseeing inventory levels, conducting audits, and coordinating restocking efforts to maintain product availability.
- Addressing employee grievances efficiently to foster a positive work environment and enhance team dynamics.
- Championing employee retention efforts, focusing on mentorship and career development to boost morale and engagement.
- Implementing mentoring initiatives that paired experienced employees with new team members for skill enhancement.
Assistant General Manager
Belle Tire
Belleville, MI
05.2022 - 09.2024
- Optimized scheduling processes to enhance service efficiency during peak customer hours.
- Trained employees on automotive repair techniques and safety compliance standards.
- Conducted regular audits of operational procedures to ensure adherence to company policies and regulations.
- Facilitated collaborative meetings with sales and service teams to improve customer satisfaction metrics.
- Implemented inventory management strategies that reduced turnaround time for vehicle repairs and services.
- Promoted a culture of safety by leading training sessions on risk management and incident reporting protocols.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Order Pick-up & Delivery Manager
Menards
Belleville, MI
12.2020 - 05.2022
- Regularly interface with logistics and supply chain teams to streamline delivery processes.
- Assess third-party delivery service providers to ensure alignment with company quality standards and customer satisfaction goals.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Analyzed scheduling patterns to identify trends, proposing adjustments that enhanced service delivery timelines.
Shipper/Receiver
Costco
Belleville, MI
10.2019 - 11.2020
- Operated forklifts and other material handling equipment to facilitate efficient warehouse operations and safety.
- Conducted routine inspections of equipment to maintain compliance with safety protocols and performance standards.
- Executed efficient sorting of incoming shipments to streamline outbound logistics processes daily.
- Trained new hires on equipment operation and best practices for safe handling of freight.
- Collaborated with warehouse teams to optimize space utilization during freight storage and distribution efforts.
- Checked shipments against paperwork and signed documents.
- Monitored compliance with safety protocols during shipping operations to uphold workplace safety standards.
Floorcoverings Department Manager
Menards
Belleville, MI
05.2018 - 06.2019
- Engage with customers to assess needs and provide tailored recommendations for products or services.
- Monitored daily staff performance metrics to identify areas for improvement and provide actionable feedback.
- Developed training materials and programs to enhance team competencies in product knowledge and sales techniques.
- Collaborated with vendors to negotiate favorable terms and ensure timely delivery of inventory.
- Conducted regular safety compliance audits in alignment with OSHA standards to maintain a safe work environment.
- Implemented targeted sales strategies based on market analysis to drive departmental growth during seasonal peaks.
Mass Communication Specialist 2nd Class
U.S. Navy
07.2013 - 07.2017
- Crafted internal communications ensuring consistent messaging across departments, enhancing team alignment and mission clarity.
- Managed digital content updates for official Navy platforms, ensuring compliance with security and operational guidelines.
- Assisted in drafting press releases and official correspondence to maintain transparency with both internal and external audiences.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Collaborated with cross-functional teams to create cohesive messaging for promotional materials and events.
- Wrote clear, concise press releases that generated significant media coverage and increased public awareness of key initiatives.
Member Service Representative
Public Service Credit Union
Romulus, MI
06.2010 - 06.2013
- Conducted regular training sessions for staff on credit union policies and compliance regulations.
- Processed loan applications with thorough attention to detail, ensuring adherence to underwriting guidelines.
- Maintained up-to-date knowledge of financial products to effectively address member needs and questions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Verified customer identification and documentation for compliant transactions.
Education
Diploma -
Huron High School
New Boston, MI06-2010
Skills
- Leadership and team building
- Operations management
- Problem resolution
- Staff training/development
- Efficient multi-tasker
- Verbal and written communication
- Time management
- P&L management
SPECIALIZATIONS
- Power Equipment Trainer — Menards & Lowe’s; Instructed personnel on the safe operation of the Toyota forklift, electric pallet jack, man-lift, blind cutter, carpet carousel, chop saw, and tile saw.
- Maintenance Coordinator — U.S. Navy; Performed preventive and corrective maintenance on shipboard equipment.
- Mentorship Coordinator — U.S. Navy; Assigned experienced personnel to assist junior personnel in goal-setting and achievement. Performed consistent audits to ensure both mentors and proteges feel their needs are being appropriately met.
- Training Petty Officer — U.S. Navy; Developed short term and long term training plans. Conducted weekly training sessions. Ensured personnel are up to date on all qualifications and certifications necessary to perform duties.
Timeline
General Manager
Value World
10.2024 - Current
Assistant General Manager
Belle Tire
05.2022 - 09.2024
Order Pick-up & Delivery Manager
Menards
12.2020 - 05.2022
Shipper/Receiver
Costco
10.2019 - 11.2020
Floorcoverings Department Manager
Menards
05.2018 - 06.2019
Mass Communication Specialist 2nd Class
U.S. Navy
07.2013 - 07.2017
Member Service Representative
Public Service Credit Union
06.2010 - 06.2013
Diploma -
Huron High School