Chad West
Saint Clairsville,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Service Writer /Front End Team Lead
Valley Harley-Davidson
Triadelphia, West Virginia
07.2020 - Current
- Executed basic administrative tasks, including filing, answering phones, and scheduling appointments.
- Reviewed work orders with technicians to verify accuracy of labor times and parts costs.
- Tracked warranty claims for customer repairs and submitted documentation to manufacturers.
- Conducted training for new staff on service writing procedures and effective customer interaction.
Supervisor
Energy Resource Group
Clarksburg, West Virginia
01.2018 - 01.2019
- Coordinated safety protocols and ensured compliance with regulations.
- Managed a team of field workers to optimize workflow efficiency.
- Conducted regular site inspections to identify potential hazards.
- Implemented best practices for equipment maintenance and operation.
- Trained new employees on safety procedures and operational standards.
- Coordinated transportation of supplies from suppliers to well sites.
- Supervised the daily activities of workers in the field.
Mechanic /Heavy Equipment Operator
Extreme Plastics Plus Inc.
Fairmont, West Virginia
01.2013 - 07.2018
- Performed routine maintenance on various vehicles to ensure optimal performance.
- Maintained accurate records of repairs and services performed on vehicles.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Assisted fellow mechanics when necessary during complex repairs.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Operated heavy machinery for excavation and site preparation tasks.
- Loaded and unloaded materials using forklifts and cranes as needed.
- Inspected machinery for mechanical issues and reported findings to supervisors.
- Operated excavators and other construction equipment to properly grade land.
Education
High School Diploma -
St.Clairsville High School
Saint Clairsville, OH06-1998
Skills
- Work order accuracy
- Warranty claims processing
- Customer service
- Vehicle inspection
- Service writing procedures
- Team management
- Problem solving
- Automotive industry experience
- Problem-solving aptitude
- Adaptability
References
References available upon request.
Timeline
Service Writer /Front End Team Lead
Valley Harley-Davidson
07.2020 - Current
Supervisor
Energy Resource Group
01.2018 - 01.2019
Mechanic /Heavy Equipment Operator
Extreme Plastics Plus Inc.
01.2013 - 07.2018
High School Diploma -
St.Clairsville High School