Chad Williams
Brooklyn,NY
Summary
Food and Beverage Expert with a proven track record at Target, excelling in customer service and problem-solving. Recognized for enhancing team efficiency and fostering collaboration in fast-paced environments. Adaptable and calm under pressure, I effectively manage logistics and optimize operations to elevate the customer experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food and Beverage Expert
Target
Brooklyn, NY
08.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Oversaw loading, transporting, and unloading of goods to ensure efficient logistics operations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Shift Manager
McDonald's
New York, NY
07.2011 - 09.2013
- Supervised team operations to ensure high-quality service and customer satisfaction.
- Trained new employees on operational procedures and customer service excellence.
- Managed inventory levels, optimizing restocking processes and minimizing waste.
- Implemented efficiency initiatives that improved workflow and reduced service times.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Borough of Manhattan Community College
New York (City), NYHigh School Diploma -
Bayard Rustin Educational Complex
New York, NY06-2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
- Verbal communication
Certification
Food Protection Certificate
Timeline
Food and Beverage Expert
Target
08.2015 - Current
Shift Manager
McDonald's
07.2011 - 09.2013
Borough of Manhattan Community College
High School Diploma -
Bayard Rustin Educational Complex