Chad W. Walker
Hendersonville,TN
Summary
Seasoned Security Manager with a proven track record at Community Hospice and Palliative Care, adept in conflict resolution and staff development. Spearheaded safety compliance initiatives, excelling in computer operations and team leadership. Demonstrates a natural ability to motivate, achieving significant improvements in security and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Security Manager
Community Hospice and Palliative Care
Jacksonville, FL
10.2019 - 12.2024
- Responsible for maintaining department budget
- Scheduling, hiring, training, performance reviews and supervision of security personnel
- VSS system operations
- Maintained access control through a web-based network (Kantech)
- Retrieved video and downloaded surveillance of suspicious behavior
- Conducted new hire orientation bi-weekly
- Responsible for managing the Security/Safety Risk Department while ensuring state, county, and healthcare safety compliance for our facilities
- Safety Chair for Community Hospice safety committee
Real Estate
Coldwell Banker
Jacksonville, FL
03.2014 - 09.2019
- Solicit potential clients to buy, sell, and rent properties
- Advise clients on prices, mortgages, market conditions, and related information
- Compare properties to determine a competitive market price
- Generate lists of properties for sale or rent, including details such as location and features
Security Supervisor
Community Hospice of Northeast Florida
Jacksonville, FL
10.2006 - 03.2014
- Conducted new hire orientation and continued education on safety, OSHA, MSDS, regulations
- Updated disaster and evacuation policies for board approval annually
- Field coverage expanding throughout our GIP units - including six satellite offices
- Responsible for managing the Security/Safety Risk Department while ensuring local state, county, and safety compliance for our facilities
- Non-Violent Crisis Intervention certified instructor
- Coordinated with contract security firms to assist the organization with extra security coverage as needed
Guest Services Manager
One Water Mark Place Towers
Palm Beach, FL
05.2003 - 08.2006
- Responsible for the opening of One Water Mark Place, an articulate multimillion dollar high rise condominium
- Managed the daily operation of the following departments: Valet, Bellmen, Doormen and Security
- Staff training, recruitment and annual reviews
- In the off-season package reports, unit access, vehicle upkeep, and continuous communication with the residents on any issues or requests were also a part of this role
Security Supervisor
Hyatt River Front
Jacksonville, FL
12.2000 - 03.2003
- Opening team - (966 room) hotel
- Responsible for hiring, training, and scheduling personnel
- Directed new hire orientation and continued education
- Security tech
- Applications; key access systems, alarm systems, security services, IT and data security systems
- Provided leadership on various committees and process improvement teams, acting in an advisory capacity
- Interpreted security laws, regulations, and contract requirements
- Maintained relationships with law enforcement, regulatory agencies, and security contractors
Education
Bachelor of Science - Business Administration
University of North Florida (UNF)
Skills
- Natural leader
- Results-oriented
- Skilled in conflict resolution
- Staffing and scheduling expertise
- Team motivation and development
- Proficient in computer operations
- Customer and business relations training
- Adapt easily to different environments
Certification
- HIPAA Annual Compliance Training
- Maintaining SDS Stations
- Comprehensive Emergency Management
- Certified Instructor in Non-Violent Crisis Intervention
- Fire System/Panel Operations
- VSS (Exacq-Vision)
- Access Control (Kantech)
- ACHA Regulatory Compliance
References
Available upon request
Timeline
Security Manager
Community Hospice and Palliative Care
10.2019 - 12.2024
Real Estate
Coldwell Banker
03.2014 - 09.2019
Security Supervisor
Community Hospice of Northeast Florida
10.2006 - 03.2014
Guest Services Manager
One Water Mark Place Towers
05.2003 - 08.2006
Security Supervisor
Hyatt River Front
12.2000 - 03.2003
- HIPAA Annual Compliance Training
- Maintaining SDS Stations
- Comprehensive Emergency Management
- Certified Instructor in Non-Violent Crisis Intervention
- Fire System/Panel Operations
- VSS (Exacq-Vision)
- Access Control (Kantech)
- ACHA Regulatory Compliance
Bachelor of Science - Business Administration
University of North Florida (UNF)
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