Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Chad Lousha

Coshocton,Ohio

Summary

I have been in the automotive industry my whole life. I know every part that's on a car. I have even done body work. My best quality is problem solving. I am humble, thoughtful, caring, honest and a loyal person most of all I am a hard worker. I do care about the way I look, so I am always clean and tidy in my appearance. I am the type of guy that being right on time is late, to me 15 minutes early is on time. I appreciate the time you are taking reading my resume and I will be grateful for any opportunity that you offer me.

Overview

18
18
years of professional experience

Work History

Retail Parts Specialist

Advanced Auto Parts
01.2021 - 06.2023
  • Ordered parts from various distributors to fulfill demands.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Stocked and managed stock of parts.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Assisted customers in finding appropriate parts promptly.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.

Automotive Technician

Main Street Auto Repair
03.2012 - 05.2018
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Investigated customer complaints to identify cause of malfunctions.
  • Repaired and replaced worn and damaged components.

Assistant Manager

Advanced Auto Parts
02.2005 - 04.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

GED -

Ridgewood High School
West Lafayette, OH

Associate of Science - Auto Technology

Mid-East CTC, Adult Education
Zanesville, OH
09.2012

Skills

  • Suggestive Selling
  • Technical Acumen
  • Team Collaboration
  • Parts Identifications
  • Parts Installation Knowledge
  • Customer Experience
  • Lift Trucks
  • Parts Department Organization
  • Cycle Counting
  • Problem-Solving Skills
  • Vehicle Operations Knowledge
  • Maintenance Schedules

Additional Information

I am Chad Lousha, I am 45 years of age. I have been Married to my wife Tessa for 26 years. I have 3 Children with my wife. They are all grown up now. Dakota is 23 and has Autism so he sill lives at home. Alexis is 20 and she is in collage to be a veterinarian. Camron is 18 and a senior this year at the JVS in Auto Tech in Coshocton. My wife and I own are home in West Lafayette Ohio.

Timeline

Retail Parts Specialist

Advanced Auto Parts
01.2021 - 06.2023

Automotive Technician

Main Street Auto Repair
03.2012 - 05.2018

Assistant Manager

Advanced Auto Parts
02.2005 - 04.2012

GED -

Ridgewood High School

Associate of Science - Auto Technology

Mid-East CTC, Adult Education

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Chad Lousha