Overview
Work History
Education
Skills
Spanish & English
Timeline
Generic

Chaday Ortiz Rivera

Haltom City,TX

Overview

14
14
years of professional experience

Work History

Cashier/Customer Service

Sam's Club
08.2012 - 09.2025
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.

Waitress/Customer Service

Casa Mofongo
09.2015 - 03.2016
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Cashier

Burger King
08.2011 - 08.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Science - Nursing

National University College - Bayamon
Bayamon, PR
06.2017

High School Diploma -

Adela Rolon Fuentes High School
Puerto Rico
05.2011

Skills

  • Bilingual, Spanish and English
  • Customer Service
  • Time Management Skills
  • Teamwork and Collaboration
  • Written and Verbal Communication
  • Reports and Documents
  • Able to work accurately under pressure

Spanish & English

I'm able to read, write and speak in Spanish as first language and English as second.

Timeline

Waitress/Customer Service

Casa Mofongo
09.2015 - 03.2016

Cashier/Customer Service

Sam's Club
08.2012 - 09.2025

Cashier

Burger King
08.2011 - 08.2012

Bachelor of Science - Nursing

National University College - Bayamon

High School Diploma -

Adela Rolon Fuentes High School
Chaday Ortiz Rivera