Chaday Ortiz Rivera
Haltom City,TX
Overview
14
14
years of professional experience
Work History
Cashier/Customer Service
Sam's Club
08.2012 - 09.2025
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
Waitress/Customer Service
Casa Mofongo
09.2015 - 03.2016
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier
Burger King
08.2011 - 08.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Nursing
National University College - Bayamon
Bayamon, PR06.2017
High School Diploma -
Adela Rolon Fuentes High School
Puerto Rico05.2011
Skills
- Bilingual, Spanish and English
- Customer Service
- Time Management Skills
- Teamwork and Collaboration
- Written and Verbal Communication
- Reports and Documents
- Able to work accurately under pressure
Spanish & English
I'm able to read, write and speak in Spanish as first language and English as second.
Timeline
Waitress/Customer Service
Casa Mofongo
09.2015 - 03.2016
Cashier/Customer Service
Sam's Club
08.2012 - 09.2025
Cashier
Burger King
08.2011 - 08.2012
Bachelor of Science - Nursing
National University College - Bayamon
High School Diploma -
Adela Rolon Fuentes High School