Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Chadé Bonnett

Rock Hill,SC

Summary

Multi skilled employee with proven strengths in every position filled and excellent customer service skills. Reliable individual with an amazing and strong work ethic, de-escalating capabilities, proficiency, adaptability and so much more. A background and knowledge in almost every job field.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Clerical

Integrity Staffing Agency
Charlotte, NC
04.2024 - Current

Temp Job

  • Handling W2's, Checks, Vouchers, Paperwork, Written requests, etc.
  • Operated on Falcon Red machine to process check and vouchers for the IRS with no discrepancies or errors
  • Candled envelopes to ensure no payments where missed or disposed of
  • Monitored in a secure facility/JP Morgan builiding with security searches, cameras, IRS, and more

Amazon Driver

Amazon
Charlotte, NC
10.2023 - Current
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Assisted with loading and unloading packages and overflow when necessary.

Bank Consultant

TTEC
COncord, NC
10.2022 - 10.2023
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with maintaining accounts, ordering checks, and setting up online banking services.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Filed disputes, complaints, de-escalated irate customers, while maintaining compliance Reg E and so on.

T-mobile Expert

Iqor T, Carowinds Blvd
Charlotte, NC
09.2019 - 10.2022
  • Explaining ones statement for complete understanding.
  • Identifying key inclines to an accounts total cost for reassurance and satisfaction resolving their query.
  • Spectacular telecommunication skills with every problematic customer to guarantee business security.
  • Compiling payments to sustain t-mobiles policy with every interaction
  • Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
  • Trained newly hired top talent to fill key positions and maximize productivity.

Forever 21 Store Rep

Ann Arbor, MI
03.2019 - 08.2019
  • Keeping up the quality, neatness and structuring of the store.
  • Folding and maintaining the unique fabric of every clothing item to appeal to any ones perception.
  • Collecting forms of payment for every sale, while leaving them with lasting tasteful impressions.

Quik Trip Store Clerk

Celanese rd
Rock Hill, SC
11.2018 - 03.2019
  • Well-rounded employee to maintain the quality and work flow of the entire store.
  • Expeditiously calculating customer’s change, allowing them to reach their destinations swiftly.
  • Creating desired guilty pleasures in the kitchen to satisfy any craving welcomed, all while cleaning up as I go no matter where I reside throughout my completed shift.

Publix Deli Clerk

Gold Hill
Fort Mill, SC
09.2015 - 03.2019
  • Working diligently to produce quality items for every buyer.
  • Taking multiple orders at one time, increasing my time management and precision to get the task completed.
  • Helping other associates and new hires gain more knowledge and experience through practice and detailed verbal communication.
  • Stocking provisions to guarantee freshness and revenue, while maintaining superb interpersonal communications.

Cashier

Wendy
Rock Hill, SC
02.2013 - 08.2015
  • Welcoming customers to a friendly, attractive and organized establishment.
  • Collecting different proceeds to ensure a pleasurable dining experience.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Seasonal

Carowinds Front Gate Photograph
, NC
03.2012 - 03.2015
  • Increasing Sales breaking park records, with a precise vision of many different cultural backgrounds in multiple photos.
  • Up selling to bring in more revenue for the business and independently working to ensure management of inventory, efficiency and training of new applicants.

Education

Graduate GED/Diploma -

Rock Hill High School
Rock Hill, SC
01.2015

Some College (No Degree) - Baking And Pastry Arts

Johnson And Wales University
Charlotte, NC

Skills

  • Technology knowledge
  • Interpersonal and written communication
  • Team management
  • Sales
  • Opening and closing procedures
  • Sales transaction processing
  • Bank Deposit Preparation
  • Flexible
  • Basic math
  • Multitasking
  • Critical thinking
  • Computer skills
  • Microsoft Office
  • People skills
  • Conflict resolution
  • Active listening
  • Customer service
  • Team building
  • PPE use
  • Falcon Red
  • Coursera-Cybersecurity
  • Banking operations

Languages

English
Professional

Certification

  • Coursera
  • Honor Roll
  • Top Sales
  • Red Cross
  • Fed the Hungry
  • Food for Thought
  • Donations
  • Community Service

Timeline

Clerical

Integrity Staffing Agency
04.2024 - Current

Amazon Driver

Amazon
10.2023 - Current

Bank Consultant

TTEC
10.2022 - 10.2023

T-mobile Expert

Iqor T, Carowinds Blvd
09.2019 - 10.2022

Forever 21 Store Rep

03.2019 - 08.2019

Quik Trip Store Clerk

Celanese rd
11.2018 - 03.2019

Publix Deli Clerk

Gold Hill
09.2015 - 03.2019

Cashier

Wendy
02.2013 - 08.2015

Seasonal

Carowinds Front Gate Photograph
03.2012 - 03.2015

Graduate GED/Diploma -

Rock Hill High School

Some College (No Degree) - Baking And Pastry Arts

Johnson And Wales University
Chadé Bonnett