Chad E. Cobb
Covington,Virginia
Summary
Hard working and energetic manager and top-rated sales associate with more than four years leading dynamic sales teams in fast-paced markets. Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
13
13
years of professional experience
Work History
Service Center Manager
AAMCO Transmissions
10.2021 - 04.2022
- Resolved escalated customer issues promptly, strengthening customer loyalty in the process.
- Trained new staff members on company policies and center expectations.
- Maintained a safe working environment by enforcing strict safety protocols and guidelines.
- Developed strong relationships with vendors, negotiating favorable contracts for equipment and supplies.
General Sales Manager
Hatch Ford
06.2019 - 03.2020
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
General Sales Manager
Lawley Automotive
08.2017 - 06.2019
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Expanded market share with proactive prospecting and lead generation efforts to identify new business opportunities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
General Sales Manager
Jack Key Motor Co.
04.2009 - 08.2017
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
No Degree -
NMSU-A
Skills
- Leadership trained
- Staff Training and Development
- Operational Excellence
- Financial Reporting
- Sales Planning
- Staff Supervision
- Customer Service
- Problem-Solving
- Time Management
- Reliability
- Multitasking Abilities
- Effective Communication
Timeline
Service Center Manager
AAMCO Transmissions
10.2021 - 04.2022
General Sales Manager
Hatch Ford
06.2019 - 03.2020
General Sales Manager
Lawley Automotive
08.2017 - 06.2019
General Sales Manager
Jack Key Motor Co.
04.2009 - 08.2017
No Degree -
NMSU-A
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