Chad E. Lenk
Browerville,MN
Summary
Dedicated Police Officer with over 25 years of law enforcement experience, specializing in patrol operations, transport, court security, and a wide range of additional occupational programs that have sculpted my Law-Enforcement background and have provided me with an exceptional background in Law-Enforcement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
CEO | Owner | IT Technician
Microlenk Technologies
Brainerd, MN
10.2022 - Current
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Assessed customer needs and provided advice on appropriate products or services.
- Provided technical support for client inquiries via telephone and email.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Maintained accurate records of service calls in a database system.
- Performed basic network troubleshooting and maintenance activities.
- Configured network settings as per customer requirements.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Implemented security measures to protect against unauthorized access or viruses.
- Developed user documentation such as instructions manuals for clients' use.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Managed inventory of parts and supplies for repair services.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Upgraded computers with new hardware components like processors, RAMs.
- Created backup images of customers' data files onto external storage devices.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Monitored system performance metrics to ensure smooth operation of all connected devices.
Adminstrative Security Training Coordinator
Hennepin County Government Center
Minneapolis, MN
06.2016 - 10.2020
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Conducted needs assessments to identify gaps in employees' skills and knowledge.
- Coordinated with subject matter experts to develop effective training content.
- Organized and scheduled on-site and off-site trainings for staff members.
- Maintained accurate records of all trainings conducted.
- Provided feedback to trainers regarding the effectiveness of their sessions.
- Assisted in designing, developing, and implementing new training methods and techniques.
- Monitored participants' progress during the training session.
- Evaluated employee performance before, during, and after training sessions.
- Created post-training surveys to assess the quality of instruction received by participants.
- Researched new technologies related to training delivery systems or resources.
- Collaborated with management team to determine appropriate learning objectives for each program.
Government Court Security Officer
Hennepin County Government Center
Minneapolis, MN
11.2013 - 06.2016
- Patrol Hennepin County Government Center to ensure a secure and safe environment
- Respond to both emergency and non-emergency calls for assistance and determine proper course of action
- Perform weapon security screening using specialized equipment
- Perform safety and security inspections to measure performance and operation
- Work closely with local emergency resources in efforts to build emergency response programs and procedures
- Serve as behavioral identification experts to identify possible security threats
- Serve as court security personnel during all civil conciliation hearings
- Complete detailed incident reports and conduct both civil and criminal investigations as directed
Police Officer
Henning Police Department
Henning, Minnesota
11.2005 - 11.2013
- Patrol public streets, township roads and highways within city and county jurisdiction
- Service as (FTO) Field Training Officer for all newly hired Police Officers
- Ensured that all state and federal mandated training was completed and documented
- Enforce city, county, state and federal laws
- Conduct criminal investigations and work with City Attorney's Office relating to case prosecution
- Perform and execute search / arrest warrants
- Perform traffic enforcement and conduct traffic accident investigations
- Work with community members in developing crime prevention strategies
- Serve as School Liaison Officer for Henning Public School, K-12
- Assist and work with local emergency personnel to identify and develop emergency response programs
- Respond to 911 emergency calls for assistance
- Attend court proceedings to provide testimony
Police Officer - Seasonal Position Only
Minnesota State Fair Police Department
Brainerd, MN
08.2008 - 08.2013
- Patrol an assigned zone or area of fairgrounds with assigned team of police officers
- Enforce all fair ordinances along with state and federal laws
- Issue citations for violations of local ordinances, state or federal laws
- Apprehend and process persons who have been arrested
- Respond to emergency calls for service
- Perform high level security/transportation for attending celebrities and dignitaries
- Conduct investigations related to criminal offenses committed on Minnesota fairgrounds
- Control access to restricted areas of fairgrounds
Corrections Counselor
Central Minnesota Juvenile Detention Center
Brainerd, Minnesota
09.2004 - 12.2005
- Monitor and document resident behavior and activities
- Provide transportation for all residents to and from court proceedings
- Prepare written observation reports and present to facility psychologist
- Complete the entire intake and release process for all residents
- Assist in monitoring resident behavior upon release from facility
- Respond to and resolve resident altercations
- Operate facility using automated surveillance and alarm equipment
- Monitor all resident / visitor contact and communications
- Complete detailed daily reports of all activity and movement
- Complete investigations pertaining to resident altercations and complaints
- Ensure the safety of all residents, staff and visitors
Corrections Officer
Crow Wing County Sheriff's Department
Brainerd, Minnesota
01.2005 - 06.2005
- Maintain a secure and safe environment for inmates, staff and visitors
- Transport inmates to and from local and state correctional facilities
- Complete entire booking and release process for all incoming and outgoing inmates
- Respond to and resolve emergency situations within entire facility
- Provide court room security during inmate arraignments and court proceedings
- Conduct inmate and cell searches to discover weapons or illegal contraband.
- Operate entire facility via automated surveillance, locks and alarm systems
- Conduct random and schedule inmate counts to validate inmate population
- Conduct investigations pertaining to inmate altercations or complaints
Protection Officer/Sargent
Wolf Protective Agency
Coon Rapids, Minnesota
12.2003 - 11.2004
- Respond to residential and commercial alarms
- Supervised security officers and conducted employee performance evaluations
- Hire, train and develop newly hired and current security officers.
- Conduct random on-site inspections to ensure policies and procedures were met
- Manage all officer scheduling and timekeeping operations
- Provide escorts to client contracted employees and visitors
- Enforce rules, regulations and ordinances as specified by contracted client
- Monitor all surveillance and alarm equipment
- Respond to emergency calls for assistance
- Contact emergency personnel when needed
- Complete detailed daily activity and incident reports
- Ensure the safety of clients, staff, visitors and vendors
- Conduct scheduled and random patrols of property
District Loss Prevention Manager
Galyan's Trading Company
Woodbury, Minnesota
12.2002 - 01.2003
- Hire, train and develop Store Investigators
- Develop and implement companywide strategies for reducing store loss
- Monitor store financial reports and make strategic changes as necessary
- Train store managers in the areas of shrinkage and loss control
- Implement safety measures to reduce customer and employee injuries
- Conduct and resolve internal and external investigations relating to theft or loss
- Apprehend shoplifters and notify police for criminal prosecution
- Complete store audits and inventory compliance
- Responsible for managing department and payroll budgets
- Work with state and federal authorities relating to multi-state theft operations
- Conduct background investigations for all new employees and investigators
Corrections Officer
Minnesota Department of Corrections
Oak Park Heights, Minnesota
06.2002 - 09.2002
- Maintain control of inmates within a specified area of facility
- Transport inmates to and from other county, state and federal correctional facilities
- Provide a safe environment for inmates, staff and visitors
- Monitor inmate movement within entire facility
- Control and coordinate facility functions and movement from Master Control console
- Perform inmate / cell searches to discover weapons or illegal contraband
- Perform inmate cell extractions of inmates who have barricaded themselves inside cell
- Monitor inmate contact and communications with visitors
- Conduct vehicle or foot patrol of external security perimeters to ensure operation
- Control access to restricted areas of the facility
- Respond to and resolve inmate altercations
Assets Protection Team Leader
Mervyn's
St. Paul, Minnesota
12.1997 - 01.2002
- Hire, supervise, train and develop Store Investigators
- Conduct store visits to ensure all policies and procedures are followed per company policy
- Interview dishonest employees as it pertain to store loss and shrinkage
- Manage financial elements of multiple stores to ensure financial goals are achieved
- Design and implement safety procedures to reduce employee and customer injuries
- Supervise the entire Assets Protection Division in nine metropolitan area locations
- Schedule and conduct store audits and inventories
- Responsible for managing department and payroll budgets
- Work with local, state and federal authorities relating to multi-state theft operations
- Utilize covert surveillance and communication equipment to resolve internal theft
Custom Protection Officer
Spartan Protection Agency
Brooklyn Park, Minnesota
08.1997 - 12.1997
- Monitor surveillance and alarm equipment for unauthorized access or activities
- Notify and work with local law-enforcement agencies
- Provide escorts for employees and visitors
- Ensure all alarms and surveillance equipment is operational and functioning properly
- Respond to emergency calls for assistance
- Develop specialized / tailored security plans for contracted client
- Complete investigations relating to theft, loss, damages and personal injuries
- Apprehend persons who have committed criminal acts on client's property
- Conduct random / scheduled vehicle or foot patrols of client's property
- Complete detailed daily activity and incident reports
Hospital Security Officer
General Security Services
Brainerd, Minnesota
11.1995 - 08.1997
- Monitor emergency room and front desk activities
- Assist in restraining mentally ill patients
- Patrol hospital grounds to ensure all areas are secure
- Secure and unsecure hospital doors.
- Prepare written reports of daily activities and observations
- Respond to and resolve verbal/physical altercations within medical facility
- Conduct safety and security audits to ensure maximum compliance is achieved
- Monitor surveillance and alarm equipment
- Provide general assistance to medical staff when requested.
- Transfer Air Care or Lifelink patients to emergency room
- Provide escorts to staff, patients and visitors
- Complete internal investigations relating to loss and patient complaints
Security Officer
North Country Security
Brainerd, Minnesota
07.1995 - 11.1995
- Responsible for ensuring the safety of all customers and staff members
- Secure and unsecure doors at specified times
- Patrol the entire grounds of facility via patrol vehicle or by foot
- Assist in the apprehension of shoplifters at the request to store management
- Respond to emergency calls for service
- Assist customers in locating specific areas of the facility
- Monitor automated surveillance and alarm equipment
- Verify identification of employees and vendors
- Control access to restricted areas of facility
- Provide escorts to staff and customers
Education
A.A.S Degree - Criminal Justice
Central Lakes Community College
Brainerd, Minnesota05.2005
Law-Enforcement Skills Certification -
Hibbing Community College
Hibbing, Minnesota05.2005
Certification
- Minnesota First Responder Certificate
- Pressure Point Control Tactics Certificate
- Defensive Tactics with Baton Certificate
- Taser X26/M26 Advanced Certificate
- Advanced Standardized Field Sobriety Testing
- AED Certified
- CPR Certified
- OC/CS Certified
- Hot Zone Landing for Air Care / Lifelink
- Fingerprint Examiner/Classifier.
- Argon Laser Certified
- BCA Crime Alert Network certified
- Traffic and Drug Interdiction Training
- Basic Introduction for IED identification
- Wicklander / Zulawski Interviewing Certification
- Basic Introduction to SWAT team procedures
- Homeland Security Training
- Active Shooter Response
- Basic and Advanced Driving Courses
- Child and Car seat inspector
- Crime scene technician
- Crime scene photography
- IED and explosives training
- Advanced interrogation and interviewing
- Advanced DWI and Drug detection
- Minnesota Peace Officer License Issued by Minnesota POST Board Post License # 18436 (Active Status)
- Minnesota First Responder Issued by Minnesota EMSRD License # 924458 (Active Status)
References
- Mike Helle, Chief of Police, (218) 639-0973, Henning Police Department
- Mike, Schreader, Deputy Sheriff, (218) 849-7022, Otter-Tail County Sheriff's Department
- Chad, Johnson, Police Officer, (763) 432-0061, Bayport Police Department
- Terry, Fairbanks, Law Enforcement Coordinator, (218) 855-8000, Central Lakes College, Brained, MN
- Gay, Davis, Law-Enforcement Instructor, (218)855-8000, Central Lakes College, Brainerd, MN
- Steve, Kovasik, Law-Enforcement Coordinator, (218) 262-7200, Hibbing Community College, Hibbing, MN
Awards
Investigator of the Year, I received this award while employed as the Assets Protection Team Leader for Mervyn's retail division of Target Corporation. I was recognized for having the highest resolution rate for internal and external theft cases involving financial fraud and large retail fencing operations within Minnesota.
INTERNSHIPS
- Brainerd Police Department-160 Hour Internship, Supervised by Bruce London, Investigator
- Brainerd, Minnesota, 1997
SPECIAL MENTION
- Life Saving Award
- Wolf Protective Agency, Coon Rapids, Minnesota, 2003
Timeline
CEO | Owner | IT Technician
Microlenk Technologies
10.2022 - Current
Adminstrative Security Training Coordinator
Hennepin County Government Center
06.2016 - 10.2020
Government Court Security Officer
Hennepin County Government Center
11.2013 - 06.2016
Police Officer - Seasonal Position Only
Minnesota State Fair Police Department
08.2008 - 08.2013
Police Officer
Henning Police Department
11.2005 - 11.2013
Corrections Officer
Crow Wing County Sheriff's Department
01.2005 - 06.2005
Corrections Counselor
Central Minnesota Juvenile Detention Center
09.2004 - 12.2005
Protection Officer/Sargent
Wolf Protective Agency
12.2003 - 11.2004
District Loss Prevention Manager
Galyan's Trading Company
12.2002 - 01.2003
Corrections Officer
Minnesota Department of Corrections
06.2002 - 09.2002
Assets Protection Team Leader
Mervyn's
12.1997 - 01.2002
Custom Protection Officer
Spartan Protection Agency
08.1997 - 12.1997
Hospital Security Officer
General Security Services
11.1995 - 08.1997
Security Officer
North Country Security
07.1995 - 11.1995
A.A.S Degree - Criminal Justice
Central Lakes Community College
Law-Enforcement Skills Certification -
Hibbing Community College
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