Chadi Vinluan
Las Vegas,USA
Summary
Goal-oriented with distinguished experience in Events Sales and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
WEDDING & EVENT SALES MANAGER
The Westin Lake Las Vegas Resort & Spa
03.2023 - Current
- Weddings & Events planning.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
Customer Service Agent
Alaska Airlines
05.2022 - 03.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
REAL ESTATE AGENT, CA STAGING & FLIPPING HOUSES
PERRY HANDY HOMES - CALIFORNIA
11.2020 - 05.2022
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
CLUSTER SENIOR SALES MANAGER MICE
RODA HOTELS - DUBAI
10.2018 - 10.2019
- Prepare sales plans and targets based on market analysis and trends
- Design and implement attractive offers and package for clients and guests
- Event planning and administration: mid-to-large scale events, delegate management, Outside Catering
- Digital marketing
- Develop partnerships and relationships with key accounts, conduct FAM trips with corporate clients, organize entertainment events with potential and key accounts
- Prepare contracts based on the business strategy and price / market conditions
- Leads for the hotels, monitor offers and actively follow up to increase conversion in cooperation with the C&E and Reservations departments
- Submit weekly sales call reports and future week activity plan as per the defined reporting standards
- Establish account development plans on a yearly basis
- Ensure compliance with all EHS requirements in line with the company policies and procedures
- Adherence to the Standard Operating Procedures Manual
- Ensure that all food safety standards/HACCP are maintained and implemented in line with the company policy and municipality requirements.
EVENTS MANAGER
MOVENPICK HOTEL IBN BATTUTA - DUBAI
02.2014 - 10.2018
- Event planning and administration: mid-to-large scale events, delegate management, Outside Catering
- Business Development and Sales Planning: strategic planning, competitive analysis, budget and target setting, prospecting and conversion, sales management, and profitability administration
- Digital Marketing and promotional administration
- Corporate leisure trips, media familiarization tours
- Destination management, creation of recreational programs and R&R packages
- Customer service, project sales presentation
- Extensive UAE sales network and contacts: clients, suppliers, events agencies, and prospects
- Confident ability to lead and manage teams and work groups
- Yearly Budgeting & forecast planning.
SALES MANGER - EVENTS/MICE
RADISSON BLU HOTEL - DUBAI
01.2011 - 02.2014
BUSINESS DEVELOPMENT EXECUTIVE
ROSE ROTANA HOTEL - DUBAI
01.2010 - 02.2011
MEETINGS & EVENTS EXECUTIVE
KEMPINSKI HOTEL MALL OF THE EMIRATES - DUBAI
01.2007 - 12.2010
Education
Digital Marketing - Digital Marketing
Manipal University
UAE- DUBAI09.2017
Bachelor's - Hospitality Administration And Management
Lebanese University
Beirut - Lebanon09.2003
Skills
- Target setting
- CRM management
- Customer engagement
- Attention to detail
- Staff training
- Upselling techniques
- Social media marketing
- Market research
- Public relations
- Digital marketing
- Team leadership
- Content creation
Certification
- CA Real Estate License
- Digital Marketing certified
- Time Management / Phone etiquette
- Certificate for Completion of IFH training
- Certificate for Completion Primary Sales Training, Kempinski Hotel Mall of the Emirates, Dubai
- Banquets & Conferences Group Sales Training Certificate, Kempinski Hotel Mall of the Emirates, Dubai.
Languages
ENGLISH
FRENCH
ARABIC
Hobbies and Interests
- Photography
- Music
- Dancing
- Driving
- Researching
- Travelling
Timeline
WEDDING & EVENT SALES MANAGER
The Westin Lake Las Vegas Resort & Spa
03.2023 - Current
Customer Service Agent
Alaska Airlines
05.2022 - 03.2023
REAL ESTATE AGENT, CA STAGING & FLIPPING HOUSES
PERRY HANDY HOMES - CALIFORNIA
11.2020 - 05.2022
CLUSTER SENIOR SALES MANAGER MICE
RODA HOTELS - DUBAI
10.2018 - 10.2019
EVENTS MANAGER
MOVENPICK HOTEL IBN BATTUTA - DUBAI
02.2014 - 10.2018
SALES MANGER - EVENTS/MICE
RADISSON BLU HOTEL - DUBAI
01.2011 - 02.2014
BUSINESS DEVELOPMENT EXECUTIVE
ROSE ROTANA HOTEL - DUBAI
01.2010 - 02.2011
MEETINGS & EVENTS EXECUTIVE
KEMPINSKI HOTEL MALL OF THE EMIRATES - DUBAI
01.2007 - 12.2010
Digital Marketing - Digital Marketing
Manipal University
Bachelor's - Hospitality Administration And Management
Lebanese University
- CA Real Estate License
- Digital Marketing certified
- Time Management / Phone etiquette
- Certificate for Completion of IFH training
- Certificate for Completion Primary Sales Training, Kempinski Hotel Mall of the Emirates, Dubai
- Banquets & Conferences Group Sales Training Certificate, Kempinski Hotel Mall of the Emirates, Dubai.
Similar Profiles
Michelle S. Rizo MejiaMichelle S. Rizo Mejia
Life Guard at Westin Lake Las Vegas Resort & SpaLife Guard at Westin Lake Las Vegas Resort & Spa
Diana SaucedoDiana Saucedo
Housekeeping Supervisor at The Westin Las Vegas Hotel & SpaHousekeeping Supervisor at The Westin Las Vegas Hotel & Spa
James BrooksJames Brooks
Barback/Bartender at JW Marriott Las Vegas Resort & SpaBarback/Bartender at JW Marriott Las Vegas Resort & Spa