Chailynn Simons
Dickinson
Summary
Dynamic Shift Leader with a proven track record at Jersey Mike's Subs, adept in team leadership and problem-solving. Excelled in enhancing customer satisfaction and boosting sales through great customer engagement and communication. Skilled in multitasking and time management, ensuring seamless operations and a cohesive workplace culture.
Overview
1
1
Certification
Work History
Shift Leader
Jersey Mike's Subs
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
Dickinson High School
Dickinson, TX05.2024
Skills
- Team leadership
- Problem-solving
- Flexible schedule
- Policy and procedure enforcement
- Multitasking
- Organizational skills
- Excellent communication
- Time management
Certification
9-1-1 Telecommunications
Timeline
Shift Leader
Jersey Mike's Subs
Dickinson High School
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