Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chaitanya Banala

Aldie,VA

Summary

IT Technical Delivery Lead with extensive experience in QA strategy and governance at Volkswagen Group of America. Successfully directed over 10 strategic IT programs, achieving more than 95% on-time execution. Expertise in DevOps integration and agile project management, leading cross-functional teams to deliver high-quality software solutions while mitigating risks. Recognized for enhancing collaboration efficiency by 30% across global delivery squads and vendor partners.

Overview

19
19
years of professional experience

Work History

IT Technical Delivery Lead

Volkswagen Group of America
Reston, Virginia
02.2016 - Current
  • Directed delivery of 10+ strategic IT programs across Volkswagen Care, Audi Care, and Connected Services, achieving >95% on-time execution across internal teams and external vendor ecosystems
  • Orchestrated cross-functional execution with global delivery squads (Dev, QA, PMO, Architecture) and Tier-1/2 vendor partners in 5+ geographies, improving collaboration efficiency by 30%
  • Led integration of ElsaPro diagnostic systems across 500+ dealerships; enhanced service workflows and increased diagnostic precision by 30%
  • Delivered scalable, cross-device platforms built on Java, SAP S/4HANA, and Liferay, supporting mobile/web interfaces for service advisors, technicians, and customer portals
  • Modernized 3 legacy systems tied to aftersales operations; reduced technical debt by 40% and accelerated deployments by 60% via microservices and cloud replatforming
  • Proven ability to lead cross-functional teams, manage delivery risks, uphold quality standards, and drive go-live readiness through integrated test and release planning
  • Enforced IT Quality Governance, maintaining defect density <3/1,000 LOC and full compliance with ISO 27001, GDPR, and VW Group audit checkpoints
  • Designed and deployed Big Data analytics pipelines supporting predictive maintenance, warranty KPIs, and fleet performance metrics
  • Managed 200+ Agile sprints and $5M+ annual budgets under SAFe/Scrum frameworks, balancing stakeholder priorities across VWGoA, dealer operations, and supplier contracts
  • Utilized project and test management tools including JIRA (story tracking, backlog grooming), Confluence (release documentation, team wikis), MS Project Plan (resource planning, milestone tracking), and ticketing platforms for CAB (Change Advisory Board readiness and release approvals)
  • Led seamless cross-brand implementations between Audi and Volkswagen systems, supporting unified care management workflows and shared technology standards

Sr. Test Lead / QA Manager

Hewlett Packard Enterprise, HPE
Pontiac, Michigan
02.2013 - 01.2016
  • Led testing engagements for General Motors, Fannie Mae, Vodafone Germany, and state Medicaid programs.
  • Delivered comprehensive QA for complex web, middleware, and data platforms.
  • Oversaw UAT, interface testing, and performance validation in healthcare, telecom, and finance sectors.
  • Managed onshore/offshore QA teams while implementing standardized governance practices.
  • Created reusable test assets and drove continuous improvement in testing processes.
  • Developed automated testing scripts to enhance overall efficiency.
  • Analyzed test results to identify improvement areas and facilitated defect management with development teams.
  • Coached junior testers on test automation frameworks and scripting techniques.

Project Leader QA

Blue Cross Blue Shield of Michigan
Detroit, MI
04.2012 - 02.2013
  • Led QA team to implement enterprise healthcare data platform effectively.
  • Managed stakeholder communication, test planning, defect lifecycle, and production validation.
  • Executed strategic healthcare initiatives through collaboration with cross-functional teams.
  • Developed and aligned project plans with organizational goals and timelines.
  • Coordinated resource allocation for multiple concurrent projects to maximize efficiency.
  • Facilitated stakeholder meetings to gather requirements and provide timely updates.
  • Implemented process improvements that enhanced project delivery efficiency.
  • Mentored junior team members in best practices for project management.

QA Test Lead

Hewlett Packard Enterprise
, India & Germany
09.2006 - 03.2012
  • Led QA testing for software products, ensuring adherence to quality standards.
  • Developed and executed comprehensive test plans for complex projects.
  • Collaborated with development teams to identify and resolve defects efficiently.
  • Trained team members on effective testing methodologies and tools.
  • Documented test cases and maintained clear records of testing processes.
  • Analyzed test results, providing actionable insights for project improvements.
  • Monitored bug resolution efforts, tracking successes against performance metrics.
  • Conducted end-to-end system testing to enhance user experience and functionality.

Education

Bachelors Degree - Information Technology

Osmania Univeristy
India

Skills

  • IT delivery leadership
  • Agile execution
  • Quality assurance strategy
  • DevOps integration
  • Test automation
  • Cross-functional team leadership
  • Risk mitigation and compliance
  • Release management
  • Stakeholder management
  • Vendor management
  • KPI reporting
  • SDLC methodologies
  • API testing: SOAP/REST, Selenium, ALM, UFT
  • DevOps tools: Jenkins, Azure DevOps, Git, JIRA, Confluence
  • Cloud technologies: AWS, Informatica, Oracle, Data Lake
  • CRM and ERP systems: Salesforce, IBM, SAP
  • Programming languages: Java, Angular, Python, UNIX, Windows
  • Project management tools: MS Project, Excel Dashboards, Power BI, MS Teams
  • Continuous integration and deployment
  • Business analysis and requirements gathering
  • System architecture and user acceptance testing
  • Performance monitoring and risk assessment

Languages

English
Full Professional
Telugu
Native/ Bilingual
Hindi
Professional
German
Limited
Kannnada
Limited

Timeline

IT Technical Delivery Lead

Volkswagen Group of America
02.2016 - Current

Sr. Test Lead / QA Manager

Hewlett Packard Enterprise, HPE
02.2013 - 01.2016

Project Leader QA

Blue Cross Blue Shield of Michigan
04.2012 - 02.2013

QA Test Lead

Hewlett Packard Enterprise
09.2006 - 03.2012

Bachelors Degree - Information Technology

Osmania Univeristy

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