CHAKYNAH FAGAN
Marketing Analyst
Orlando,Florida
Summary
I am proactive with a focus on retail and marketing excellence. Expertise in inventory management, staff training, and promotional strategies that resonate with customers. Aiming to utilize strong leadership skills to elevate store performance and contribute to long-term business success while maintaining high standards of customer service.
Overview
5
5
years of professional experience
Work History
Slide Operator
Universal Orlando
02.2025 - Current
- Operated and maintained slide systems, ensuring optimal performance and safety standards.
- Conducted routine inspections of equipment to identify and resolve operational issues swiftly.
- Monitored guest flow and adherence to safety guidelines, promoting a secure environment.
- Collaborated with team members to streamline slide operations, enhancing guest experience.
- Trained new staff on safety protocols and operational procedures for slide management.
Assistant Manager
Buff City Soap
02.2024 - 10.2024
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Analyzed sales data to identify trends and recommend improvements in merchandising strategies.
- Developed promotional displays to enhance product visibility and drive customer engagement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Beauty Advisor
Sephora
08.2023 - 02.2024
- Building strong Client loyalty and driving sales through hospitality mentality.
- Influenced clients by identifying needs and recommending products to enhance sales opportunities and upsell.
- Inspire Clients through demonstrating products and application of products to drive sales.
- Inspired clients by demonstrating product applications to increase sales.
- Responsible for excellent merchandise operations, supporting merchandise sets, maintenance of testers and cleanliness and hygiene standards.
- Support inventory management and pricing within the department.
- Support visual elements of the shop and communicate missed or damaged product/fixtures to the Supervisor.
- Show continuous curiosity with both Clients and self to learn and expand their knowledge in the beauty industry.
Team Lead
Barnes & Noble's
12.2021 - 02.2022
- Delivered customer service by greeting and assisting customers to enhance shopping experience.
- Directed and supervised team in sales, inventory management, cash reconciliation, and customer service to ensure operational efficiency.
- Trained new team members by relaying information on company procedures and safety requirements.
- Provide customer service by greeting and aiding customers.
- Guided staff in handling challenging sales situations to improve customer satisfaction.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Education
Associate of Arts - Marketing Major
Seminole State College of Florida
Sanford, FL05.2026
High School Diploma -
Creekside High School
Fairburn, GA01.2023
Skills
- Cash handling
- Inventory control
- Scheduling workflow management
- Merchandise display execution
- Team supervision
- Loss prevention
- Cash handling
- Customer relationship management
- Visual communication
- Branding
- Client needs assessment
- Product presentation
- Performance management
- Sales floor leadership
- Markdown strategy
- Recruiting & interviewing
- Visual merchandising planning
- Store audit preparation
Timeline
Slide Operator
Universal Orlando
02.2025 - Current
Assistant Manager
Buff City Soap
02.2024 - 10.2024
Beauty Advisor
Sephora
08.2023 - 02.2024
Team Lead
Barnes & Noble's
12.2021 - 02.2022
Associate of Arts - Marketing Major
Seminole State College of Florida
High School Diploma -
Creekside High School