Summary
Overview
Work History
Education
Skills
Timeline
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Chalae Davis

Oklahoma City,OK

Summary

Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
Carrollton, GA
11.2021 - 06.2024
  • Ensured that all safety protocols were followed during training sessions.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Assisted management in developing strategies to improve customer service standards.
  • Instructed new team members on correct procedures for operations.
  • Assisted in creating a motivational atmosphere that encouraged team growth.
  • Provided constructive feedback and one-on-one coaching to employees.

Crew Member

KFC
Carrollton, GA
08.2021 - 11.2021
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Maintained an organized work area to ensure efficient operations.

Education

High School Diploma -

South Cobb High School
Austell, GA
06-2021

Some College (No Degree) - General Studies

University of West Georgia
Carrollton, GA

Skills

  • Coaching Techniques
  • Feedback Delivery
  • Motivational Skills
  • Report Generation
  • Team leadership and supervision
  • Active Listening
  • Coaching and Mentoring
  • Processing payments
  • Team Leadership
  • Sales expertise
  • Employee Training
  • Restaurant Standards

Timeline

Crew Trainer

McDonald's
11.2021 - 06.2024

Crew Member

KFC
08.2021 - 11.2021

High School Diploma -

South Cobb High School

Some College (No Degree) - General Studies

University of West Georgia

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Chalae Davis