Chaliana Caraballo Garcia
Bronx,NY
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
Overview
8
8
years of professional experience
Work History
Administrative assistant/Reception
Prime Locations Inc.
02.2025 - Current
- Provide direct administrative support for multiple senior staff members, including scheduling meetings and preparing conference rooms.
- Manage incoming/outgoing mail and ensure accurate filing of large volumes of documents (physical & electronic).
- Maintain supply inventories and ensure operational readiness for meetings and events.
- Receive and review applications to ensure completeness and accuracy.
Customer Service Representative
Maximus (New York State of Health)
WFH
03.2023 - 02.2025
- Guided consumers through health care coverage applications, resolving issues and directing them to appropriate departments.
- Managed high call volumes while maintaining composure and professionalism.
- Provided detailed and accurate information on policies while safeguarding sensitive data.
- New York State of Health customer service
Receptionist
Paragon Acura
Queens, NY
07.2021 - 03.2023
- Organized, filed, and managed inventory documentation.
- Directed calls and messages to appropriate staff while greeting and assisting customers.
- Ran credit reports and prepared showroom documentation.
administrative assistant
International academy of Hope
Manhattan, NY
07.2018 - 07.2021
- Scheduled interviews, answered calls, and handled incoming/outgoing mail.
- Managed spreadsheets and ordered office supplies.
- Coordinated meetings and maintained organized filing systems.
Education
High School -
Bronx Envision Academy High School
Bronx, NYSkills
Executive & Administrative Support
Calendar & Meeting Coordination
Handling Confidential Information
Multi-tasking & Prioritization
Document & Records Management
Customer/Client Service Excellence
Proactive Problem-Solving
Data Entry
Verbal and Written communication
Problem Solving
Customer/Client service excellence
Telephone skills
Microsoft Office
Languages
Spanish and English
Timeline
Administrative assistant/Reception
Prime Locations Inc.
02.2025 - Current
Customer Service Representative
Maximus (New York State of Health)
03.2023 - 02.2025
Receptionist
Paragon Acura
07.2021 - 03.2023
administrative assistant
International academy of Hope
07.2018 - 07.2021
High School -
Bronx Envision Academy High School