Chalimar Chiles-Helsing
Mesa,AZ
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
4
4
years of professional experience
Work History
E-Commerce Clerk/Lead
Fry's Food and Drug
12.2021 - Current
- Meet/exceed customer expectations for variety, freshness and cleanliness
- Meet/exceed productivity standards
- Learn and adapt to new and improved processes
- Assist in training new e-Commerce team members
- Maintain organization and cleanliness of staging areas and equipment
- Ensure quality and freshness of all items chosen
- Communicate with customers and respond to calls in a professional and timely manner
- Perform required opening and closing procedures
- Excellent customer services skills both on the floor and running car side.
Phlebotomy Extern
Mountain Vista Medical Center/Steward
Mesa, AZ
10.2023 - 11.2023
- Collected blood specimens from patients according to established procedures and standards.
- Maintained up-to-date knowledge of phlebotomy techniques.
- Transported collected specimens to designated laboratories for testing.
- Prepared labels for specimen containers with patient information such as name, date of birth and medical record number.
- Verified patient identity prior to drawing blood specimens.
- Managed laboratory inventory levels by restocking supplies as needed.
- Adhered to safety regulations while handling biohazardous materials and equipment.
- Followed strict protocols for specimen labeling, storage and transport.
- Complied with HIPAA regulations related to confidentiality of patient records.
- Demonstrated excellent customer service skills when interacting with patients or their families.
- Collaborated with other healthcare team members in order to ensure optimal patient care.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Cashier
Fry's Food and Drug
12.2020 - 12.2021
- Tendered customer transactions in quick and efficient manners
- Resolved low level guest issues with efficiency and good attitude
- Operated cash register, handles cash and credit/debit card transactions
- Provided exceptional customer service by being pleasant, courteous and helpful
- Worked flexible schedule to accommodate needs of business
- Greeted customers with a smile and eye contact and offering name.
Caregiver
Devoted Guardians
07.2019 - 12.2020
- Cared for client’s with compassion, dignity and respect
- Cooked for clients, preparing meals, cleaning services
- Assisted clients with ambulation and transferring
- Provided compassionate care to clients in caring, safe and efficient manner
- Followed infectious disease precautions to prevent spread of organisms
- Transported to appointments, errands and activities
- Reported and maintained all work time in the online timesheet system
- Conducted work tasks safely and in compliance with community safety program.
Education
Pima Medical Institute
Skills
- Order of Draw
- Blood cultures
- Urinalysis
- Venipuncture
- Dermal Puncture
- PKU’s
- Butterfly venipuncture
- First Aid / CPR
- Vitals
- Sterilization
- Infection control
- Tube Additives
- Specimen Preparation
- Blood Collection
- HIPAA
- Sanitation and Sterilization
References
References available upon request.
Timeline
Phlebotomy Extern
Mountain Vista Medical Center/Steward
10.2023 - 11.2023
E-Commerce Clerk/Lead
Fry's Food and Drug
12.2021 - Current
Cashier
Fry's Food and Drug
12.2020 - 12.2021
Caregiver
Devoted Guardians
07.2019 - 12.2020
Pima Medical Institute