Dedicated healthcare professional with a proven track record at the University of Alabama at Birmingham Hospital, enhancing patient satisfaction through compassionate care and efficient support to nursing staff.
Skilled in vital signs monitoring and crisis intervention, demonstrating exceptional patient observation and empathy.
Achieved significant improvements in care delivery and training of new technicians.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
University of Alabama at Birmingham Hospital
03.2020 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Mental Health Technician
Hill Crest Behavioral Health Services
04.2014 - 01.2019
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Director, Critical Care Labs at University of Alabama at Birmingham HospitalDirector, Critical Care Labs at University of Alabama at Birmingham Hospital
Nocturnal Acute Care Nurse Practitioner at University of Alabama at Birmingham HospitalNocturnal Acute Care Nurse Practitioner at University of Alabama at Birmingham Hospital
Senior Patient Account Representative at University of Alabama at Birmingham HospitalSenior Patient Account Representative at University of Alabama at Birmingham Hospital