Hi, I’m
Chalmers Young
Katy,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Detail-oriented Compliance Analyst familiar with conducting research and compliance investigations. Productive, responsible, and insightful professional with an organized approach. Ready to leverage 6 years of experience to take on a new position at Houston Health Department.
Overview
15
years of professional experience
Work History
City of Houston Health DepartmentHouston, TX
Administrative Assistant / Coordinator
10.2017 - Current
Job overview
- Tested applicants with oral, written, or practical tests, depending on licensing requirements.
- Rated applicants' abilities against requirements and scored tests following standards.
- Produced reports outlining assessments completed and follow-up recommendations.
- Reviewed records in cases of potential liability and determined compliance actions.
- Enforced regulatory policies and procedures across different teams and programs.
- Supported internal and external auditing teams conducting impartial compliance reviews.
- Investigated reported and identified compliance issues against accepted standards.
- Provided customer training on compliance concerns to optimize operations and meet risk prevention goals.
- Reviewed established procedures to assess areas in need of improvement.
- Liaised between committees and remote facilities, delivering senior leadership decisions and reporting on individual branch performance metrics.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
University of HoustonHouston , TX
Program Manager
10.2016 - 12.2016
Job overview
- Generated and delivered reports, program review presentations and other program status updates.
- Oversaw program compliance with requirements, schedule and budget.
- Collaborated with functional managers to develop program resource plans and assign program resources.
- Audited operations and processes to enhance brand and manage compliance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Houston Independent School System Houston, TX
Information Technology Instructor
08.2015 - 06.2016
Job overview
- Instructed students on the use of technology tools and equipment as well as methods for accessing information.
- Set up and maintained classroom computers and equipment.
- Monitored student progress through frequent assessments of various computer tasks.
- Crafted educational, straightforward, and visually appealing slideshow presentations to guide lectures.
- Planned and prepared lectures and lessons covering areas of information technology such as Microsoft Word and PowerPoint.
- Oversaw technology budget by managing resources and suggesting purchases for updated and competitive educational experiences.
- Cultivated a collaborative and innovative learning environment to meet each student's unique educational needs.
General Dynamics ITHouston, TX
Customer Service Call Center Supervisor
09.2013 - 05.2014
Job overview
- Developed daily, weekly and monthly reports on help desk team's productivity.
- Guided employees in handling difficult or complex problems.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Interpreted and explained work procedures and policies to brief staff.
- Recruited, interviewed and selected employees to fill vacant roles.
Texas Department Of Criminal JusticeHouston, TX
District Parole Officer
04.2013 - 09.2013
Job overview
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
- Assisted probationers with resolving housing, employment and social services problems.
- Checked residential probationers for adherence to curfew and compliance with rules.
Tennessee Department Of CorrectionsMemphis, TX
Institutional Probation and Parole Officer
01.2009 - 03.2013
Job overview
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
- Prepared parole administration documentation with zero discrepancies.
- Checked residential probationers for adherence to curfew and compliance with rules.
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
- Communicated with victims of crimes to verify that restitution was being received properly and promptly.
Education
Jacksonville Theological SeminaryJacksonville, FL
Ph.D. from Philosophy And Religious Studies
05.2001
University Overview
- Spring 2001 - Dean's List
- 3.81 GPA
University of MississippiOxford, MS
Master of Arts from Student Personnel
05.1998
University Overview
- Graduated summa cum laude
- Hogs on Ice Thesis
- 3.5 GPA
- Top Ranked: 25%
Rust CollegeHolly Springs, MS
Bachelor of Science from Business Administration And Management
04.1991
Skills
- Audit Support
- Regulatory Compliance Oversight
- Data Evaluation
- Project Management
- Process Development
- Information Gathering
- Analytical Problem-Solving
- Document Analysis
- Internal Audits
Technical Skills
- SaleForce
- EPIC
- ImmTrac2 System
- Talent Management System
- Adobe Acrobat Pro
- Smart Sheet
- Survey Monkey
- Tennessee Offender Management Information Systems (TOMIS)
- Microsoft Office Suite, Word, Excel, PowerPoint, Publisher and Outlook.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant / Coordinator
City of Houston Health Department
10.2017 - Current
Program Manager
University of Houston
10.2016 - 12.2016
Information Technology Instructor
Houston Independent School System
08.2015 - 06.2016
Customer Service Call Center Supervisor
General Dynamics IT
09.2013 - 05.2014
District Parole Officer
Texas Department Of Criminal Justice
04.2013 - 09.2013
Institutional Probation and Parole Officer
Tennessee Department Of Corrections
01.2009 - 03.2013
Jacksonville Theological Seminary
Ph.D. from Philosophy And Religious Studies
University of Mississippi
Master of Arts from Student Personnel
Rust College
Bachelor of Science from Business Administration And Management
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