CHALSEA TUCKER
Covington,GA
Summary
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety. Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer II
Clayton County Corrections
09.2023 - Current
- Observed and supervise inmates throughout visits, meal time, recreation, phone calls and showers.
- Make rounds and tracked inmates through head counts, visitor logs and scheduled activities.
- Make regular sanitation and maintenance checks of dorms and reported results to appropriate personnel.
Teller
Wells Fargo & Company
08.2021 - 09.2023
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Counted, verified and handled bank deposits and armored car transactions.
Transportation Security Officer
Homeland Security
08.2019 - 05.2023
- Engaged in casual conversation and observed behaviors with individuals to assess and analyze behaviors.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Operated x-ray machines, and wands, and imaging technology to conduct screening passengers and baggage.
Correctional Officer I
Georgia Department Of Corrections
12.2018 - 08.2019
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Maintained the custody and control to 200 male inmates housed in a maximum security unit.
- Made rounds and tracked inmates through head counts, visitor logs and scheduled activities.
- Made regular sanitation and maintenance checks of dorms and reported results to appropriate personnel.
- Transported inmates to and from detail.
Education
HS Diploma -
Alcovy High School
Covington, GAAssociates Of Applied Science - Criminal Justice
Southern Crescent Technical College
Griffin, GA12.2015
Certification
- P.O.S.T Officer Certified
- Jailor Certified
- Inmate Mental Health
Timeline
Correctional Officer II
Clayton County Corrections
09.2023 - Current
Teller
Wells Fargo & Company
08.2021 - 09.2023
Transportation Security Officer
Homeland Security
08.2019 - 05.2023
Correctional Officer I
Georgia Department Of Corrections
12.2018 - 08.2019
HS Diploma -
Alcovy High School
Associates Of Applied Science - Criminal Justice
Southern Crescent Technical College
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