Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Work History
Prepared Foods
5 Years 4 Months
Sams Club | 07.2021 - Current
Greeted customers with friendly demeanor to enhance positive guest experience.
Maintained high level of efficiency in fast-paced work environment.
Prepared menu orders for customers, ensuring quality and visual presentation.
Offered product samples to customers, generating additional sales through taste-testing.
Substitute Teacher
5 Years 9 Months
Tangipahoa Parish School System | 08.2016 - 05.2022
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Paint Sales Associate
3 Months
Lowes Home Improvment | 05.2021 - 08.2021
Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
Alerted customers of department promotions and sales to increase overall departmental sales 100%.
Maintained stock shelves by fronting, facing and straightening products throughout shift.
Provided exceptional services and pleasant shopping experiences to retail customers.
Operations Associate
1 Month
Kohls Corp. | 11.2020 - 12.2020
Unloaded incoming trucks and properly staged inventory for processing.
Operated frequency scanners to track shipment progression and input data into shipping system.
Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents
Customer service associate
2 Months
HomeGoods | 12.2018 - 02.2019
Greeted incoming customers and provided personable and knowledgeable service.
Maintained flexibility to work varied schedule that included nights and weekends.
Presented friendly and positive attitude while communicating clearly with customers and colleagues.
Offered exceptional customer service to differentiate and promote company brand.
Exceeded personal sales goals for 10 quarters.
Shared product knowledge with customers while making personal recommendations.
Ap Customer Host/Money Center Associate
6 Years 5 Months
Walmart Supercenter | 06.2012 - 11.2018
Loaded customer credit cards and signed up new customers for card programs.
Answered department phone calls.
Handled tax preparation for employees and customers.
Greeted incoming customers and provided directions to different store locations.
Monitored incoming and outgoing guests for signs of suspicious behavior.
Kept entryways clean, neat and free of hazards such as excess water.
Education
Certification - Cosmetology
Vanguard Paul Mitchell Cosmetology | Baton Rouge, LA | 2019
High School Diploma
Amite High School | Amite, LA | 05.2013
Associate of Science - ONLINE PHLEBOTOMY TECHNICIAN PROGRAM
Delgado Community College/ED2GO | New Orleans, LA | 05.2026 - Current
Medical Terminology coursework completed June 2026.
Program topics; venipuncture, capillary collection, specimen handling, infection control, patient safety, and healthcare documentation.
Skills
Medical terminology
Customer service
Communication
Food Safety and Sanitation
Attention to detail
Organization
Teamwork
Independent work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delgado Community College/ED2GO
Associate of Science from ONLINE PHLEBOTOMY TECHNICIAN PROGRAM