Chalton Mkhwebu
Victoriafalls,Zimbabwe
Summary
- Outlet Sommelier WSET Level 1 & 2 Level 3 in progress
Wine professional with 8 years of wine service experience, specializing in guest engagement, pairings, and outlet wine list management. Confident candidate advancing toward full sommelier certification, committed to international standards and delivering exceptional guest experiences.
Overview
7
7
years of professional experience
Work History
Outlet Sommelier
Waldorf Astoria Platte island
Platte Island, Seychelles
12.2024 - Current
- Responsible for the wine sales and experience of one restaurant.
- Conducted wine tastings to educate guests and staff on selections and pairings.
- Provided personalized recommendations to guests based on preferences and occasions.
- Organized special events featuring exclusive wines to attract discerning clientele.
- Conducted staff training sessions on proper wine service procedures.
- Maintained accurate records of all inventory and purchases.
- Demonstrated comprehensive knowledge of international wines, characters, and vintage merits along with detailed knowledge of house wines.
Wine Steward
The Victoria Falls Hotel 5star hotel
Victoriafalls, Zimbabwe
02.2019 - 11.2024
- Assisted guests in selecting wine pairings for meals at The Livingstone Room, the fine dining restaurant.
- Maintained wine inventory, ensuring proper storage and organization of bottles.
- Served a 7-course degustation with wine pairing.
- Delivered exceptional customer service by addressing guest inquiries about the wine list.
- Monitored wine serving temperatures to ensure optimal flavor profiles are maintained.
- Demonstrated comprehensive knowledge of international wines, characters, and vintage merits along with detailed knowledge of house wines.
- Conducted tastings to familiarize guests with various wines and enhance dining enjoyment.
- Managed inventory of all wines and kept records of stock levels.
- Planned and executed special events such as wine dinners, tastings, and seminars for customers.
Wine Server
The Victoria Falls Rainbow Hotel
Victoriafalls, Zimbabwe
12.2018 - 02.2019
- Assisted guests in selecting wine pairings for meals at upscale hotel restaurant.
- Educated staff on wine characteristics and service techniques for enhanced guest experience.
- Memorized menu choices and major ingredients in food, predominate flavors and textures to answer guest questions and recommend wine choices.
- Shared wine knowledge with employees, encouraging team to develop wine knowledge through regular training sessions.
- Sorted beverages upon receipt, storing wines on shelves on sides to keep corks moist and refrigerating white and sparkling wines.
- Maintained an up-to-date knowledge of new wines, wineries, and tasting techniques.
- Organized weekly tastings to introduce new wines to staff members.
- Planned and executed special events such as wine dinners, tastings, and seminars for guests.
Education
GED -
Somvubu Secondary School
Zimbabwe11-2016
High School Diploma -
Mosi Oa Tunya High School
Zimbabwe10-2018
Some College (No Degree) - Level 1 Award in South African Wines(online)
Cape Town Wine Academy
South AfricaSome College (No Degree) - WSET Level 1 Award in Wines
The International Wine Education Center
South AfricaSome College (No Degree) - WSET Level 2 Award in Wines(Pass With Distinction)
The International Wine Education Center
South AfricaSome College (No Degree) - WSET Level 3 Award in Wine(Student)
The International Wine Education Center
South AfricaSkills
- Wine tasting
- Wine and food pairing
- Inventory management
- Staff training
- Event planning
- Customer service
- wine masterclass
- Attention to detail
- Effective communication
- Time management
- Organic wines familiarity
- Wine regions
- Wine preservation methods
- Decanting techniques
Timeline
Outlet Sommelier
Waldorf Astoria Platte island
12.2024 - Current
Wine Steward
The Victoria Falls Hotel 5star hotel
02.2019 - 11.2024
Wine Server
The Victoria Falls Rainbow Hotel
12.2018 - 02.2019
GED -
Somvubu Secondary School
High School Diploma -
Mosi Oa Tunya High School
Some College (No Degree) - Level 1 Award in South African Wines(online)
Cape Town Wine Academy
Some College (No Degree) - WSET Level 1 Award in Wines
The International Wine Education Center
Some College (No Degree) - WSET Level 2 Award in Wines(Pass With Distinction)
The International Wine Education Center
Some College (No Degree) - WSET Level 3 Award in Wine(Student)
The International Wine Education Center